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March 2025 by Evelyn Goff
If I could give 0 stars I would. Wade the manager extremely rude. Bought bathing suit top.upon getting in water the suit stretched out to extremely huge. Store refused to exchange. Mind you suit was 79 dollars should not of stretched like it did. Will never shop here again.
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January 2025 by Aura Bajenaru
I had a terrible experience with Dillards.
I am not an American citizen so I came here on a visit and of course shopping. I am not familiar with the way their fitting room works but I have noticed that they had no staff to check the people before going in the fitting room, and inside the fitting rooms many people were living the items they were not intended to purchase. I assumed that’s probably the way people do it so I left the items that did not fit me in the fitting room thinking probably one of the staff member would pick it up.
Next thing I know was that I was harassed by the security and a staff member that accused me of stealing the clothing I haven’t brought back from the fitting room.
I tried to explain i left the items in the fitting room but they insisted on checking my purse, my bag and telling me that they already checked the fitting room i have used and the items were not there anymore.
I of course let them check my bag and then I asked them to come with me to check the fitting room and all the items i tried and decided not to purchase were still there which made me think they never actually checked the room.
Very disappointed and I normally don’t leave bad reviews but I just want to express my dissatisfaction regarding this store.
I do understand they’re under staff and they don’t have enough people to check the items going in and out of the fitting room but the way they approach me, accusing me of stealing without having any actual proof and just based on assumptions, it made me not go back to that place.
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December 2024 by L R
On 12/16. At 11am I was looking to make a purchase and gift wrapping and the person attending the counter refused to help. Not sure why
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December 2024 by Evan S
The people that work here are so unprofessional and disrespecful. I went here to return a pair of shoes from online order, and they had lots of black marks at the bottom when they arrived. The cashier at this Dillards accused me of wearing those before returning.
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November 2024 by kim chen
Same item cost less at Macy’s. This place is overpriced
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June 2024 by Oscar Brizzio
Very good purchases
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May 2024 by marcelo serpentino
Maravilhoso Lugar
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May 2024 by Willem Dutch
My recent experience at Dillard's left me thoroughly impressed, particularly with the outstanding customer service I received in the men's department. From the moment I walked in, I was greeted with genuine warmth and attentiveness, setting the tone for a remarkable shopping experience.
The staff in the men's department went above and beyond to assist me, displaying an impressive knowledge of the products and a willingness to cater to my needs. Whether it was helping me find the perfect suit for a special occasion or offering style advice, their expertise was invaluable.
Moreover, the ambiance of the men's department was inviting and well-organized, making it easy to browse through the extensive selection of clothing and accessories. The displays were tastefully arranged, allowing me to explore different styles and find items that suited my preferences.
What truly set Dillard's apart was the personalized attention I received throughout my visit. The staff took the time to understand my preferences and guide me towards options that aligned with my style, making the shopping process both enjoyable and efficient.
Overall, my experience at Dillard's was nothing short of exceptional. The exemplary customer service in the men's department surpassed my expectations and solidified Dillard's as a preferred destination for quality menswear. I look forward to returning for future shopping endeavors and highly recommend Dillard's to anyone seeking unparalleled service and a diverse selection of men's fashion.
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May 2024 by Nohemi Ramos
Very clean store and lots of specials on end of the season articles. Very friendly staff and helpful.
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May 2024 by xho xho
Natasha you should work anywhere but Retail. You are a horrible person ! I have been shopping here for 3 years and the way you treat others is going to be your karma.
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May 2024 by Jack Enrod
Raj in Menswear is a super star.
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May 2024 by Cheryl Fitz
Beautiful clothes etc.
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April 2024 by Zoraida Sanchez
Price of Dior capture total creams
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March 2024 by Pedro Colunga
Adam in fragrance is extremely professional and knowledgeable.
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March 2024 by Billy Bee
Nice, clean, quiet, but expensive. Look for sale racks.
