Dillard's at The Florida Mall offers a broad selection of merchandise, including compelling clothing, shoes, handbags, accessories, and cosmetics. Customers find a lovely selection of goods, with pretty shoes of good quality and exclusive models. The store features products from national brands. Experiences with staff vary. Many report great customer service, with very friendly and helpful staff in all departments, describing wonderful and attentive assistance. However, some note that staff can be few and far between, leading to moments of frustration when assistance is not offered. One customer reported a cancelled order, but found the way the situation was handled by management to be phenomenal, handled with kindness and class. Overall, many customers love this place, always having a great experience all around, and call Dillard's a must-try when shopping.
Beautiful store with lots of high end brands. Especially the La Mer Counter is fantastic. Wonderful customer service there and the products they sell are sooooo good!
July 2026
hannah in the fragrance department is the sweetest and so helpful!!! me and my friend loved speaking to herā¤
June 2026
Amazing collection for men always modern and always quality brands. The shoe section for men is great offers tons of options at a wide price range. Suit section is out of this world and the gentleman that work there are very knowledgeable only thing is I wish they had options for suits around the 100 dollar range.
