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February 2024 by Miche
Great customer service. Lovely selection of goods. What a treat to fall in love with sooooo much! Lori in intimates was a great help. I'm glad to come across her in this splendid store.
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January 2024 by Lindsey T.
My husband and I love this place. We always have a great experience all around. The staff are very friendly and helpful no matter what department you are in. The ladies shoe department is wonderful! They have something for everyone. Dillard's is a must try when shopping.
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January 2024 by Artslg78 Salgado
My favorite ? store
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January 2024 by Joe Ousley
I went to help my wife shop for clothes. The staff are few and far between. Once my wife was ready to start trying on clothes, the associate was helpful in getting the clothes to a dressing room. From that moment, she was attentive and was great at finding other sizes. It was a big order and she was helpful. In the men's department, I was not as fortunate. I left empty-handed and a little frustrated that not once was I offered a greeting or assistance. So it was a good day for my wife, not so great for me.
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January 2024 by William Jaimes Sanabria
Very good place for Christmas shopping
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January 2024 by Laura Chavez
I didn't like the party dress area, it seems like they are worn, mistreated, ugly, the truth is, absolute disappointment.
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January 2024 by S V
My order was cancelled, even after calling the store the day prior to make sure it wouldn’t be cancelled, and being assured it wouldn’t. However the way the situation was handled by the manager in CS was phenomenal. My order was able to be picked up and was gift wrapped. Thank you for handling the error with kindness and class. Merry Christmas!!
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January 2024 by A O
I really don’t like when someone treats me like an idiot and for no reason rejects my want to purchase. That’s why I’m here writing this. I came in to return some shoes but wanted to purchase an affordable fragrance as a stocking stuffer. I ask the tall, lizard looking, Arabic man in lavender if I can make an exchange and the idiot tells me he doesn’t have any shoes there. Well duh. I want a fragrance. I want to exchange these shoes for a fragrance. That’s why I’m here. I tell him I would like to stay in the range of $50 and he tell me there is nothing. Wow. So of course I walk away. I made the return in the little girls department with a wonderful and helpful associate who informed me that I had to take a store credit because my Apple Pay was not accepting the return. Okay. I did not intend on purchasing anything else so I was a little upset but I knew there was nothing she could do, so I took the store credit. I stepped away and decided to go to the dillards website because I really could not believe there wasn’t a fragrance in my price range. I found a few actually, for both men and women. I went back and spoke with someone else in the fragrance department who helped me. She let me smell each one and was kind. I was able to purchase two small fragrances which is exactly what I wanted. I’m guessing dillards pays by commission and when I said $50 the ssa did not want that small sale under his name.
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January 2024 by Mark J
This is a massive Dillard's. Great selection!
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January 2024 by Yadiel Cruz
I like this location, the team members of men's perfumery are always gentle, you can get help easily, and if you have any question the can guide you… good costumer service
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January 2024 by Hajira Ahmed
I've been going there for years, they have everything I need and much more. It's very rare to have department stores that have genuine, quality products and good prices
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January 2024 by Brandon Westhafer (TheBiblicalProphetBrando)
Great store. Great employees.
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December 2023 by Saied Al
I recently had a fantastic shopping experience at Dillard's in Florida mall. The store is impressively clean, creating a pleasant and organized shopping environment. I appreciated the extensive collection of top-notch brand names, which made it easy to find quality products.The service I received was outstanding—attentive and friendly staff members were readily available to assist. The store's commitment to maintaining a clean and welcoming atmosphere truly enhances the overall shopping experience.While the store might not have frequent sales, the high-quality products and excellent service more than make up for it. Dillard's is undoubtedly a reliable destination for those seeking a diverse range of premium brands and a pleasant shopping atmosphere. I look forward to my next visit!
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October 2023 by Robert Rodriguez
Bought a pair of vonic sneakers.Was, told by saleswoman buy them there's a thirty=day guaranteed on them bring back no problem.After, only wearing round the store.Tryed, to return them after one week. Was, told no returns . Finally, went up stairs to managers office. They, gave me a gift card , did not gift card. That's, not what was told .Never, ever again .
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October 2023 by Mimi Bass
Cezarina at the Chanel make-up counter was extremely helpful and kind. I highly recommend Cezarina and I am thankful for her help