Enterprise Rent-A-Car

Enterprise Rent-A-Car, Car Rental
Hours: Enterprise Rent-A-Car offers a convenient and widespread service with thousands of locations. The staff at one Orlando location are noted for being genuinely considerate, helpful, kind, professional, friendly, and efficient, even when extremely busy and understaffed. Customers report a very positive experience with a low-touch, easy process for pickup and drop-off, enjoying clean and sanitized vehicles. The overall rental experience can be good with a satisfactory price. However, there are consistent issues with vehicle availability. On multiple occasions, customers have booked a car in advance only to find it unavailable upon arrival. In these situations, staff have tried to offer an upgrade for an additional charge, which has caused dissatisfaction. Despite these inventory problems, many customers report being treated with care and would recommend the business, citing outstanding and diligent service from specific employees who handle demanding situations with patience and professionalism.

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1. Orlando, Florida