FedEx Ship Center receives mixed reviews regarding its customer service. Some customers report great, quick, and relatable service, with efficient handling of expedited items like passports. However, multiple reviews criticize the customer service, stating staff should be retrained. Issues include unresponsive communication, unfulfilled promises to hold packages, and logistical confusion requiring last-minute intervention. Conversely, one employee was noted as polite and helpful in directing a customer to the correct location. Experiences vary significantly between efficient service and frustrating inefficiency.
You might have to wait 10-15 minutes for someone to come out from the back. There is no way to let them know you are up front. Don't show up if you are in a hurry.
March 2025
Friendly service. Dropped off prepaid package and was in and out pretty quickly. Small location.
February 2025
There was just one guy. Efficient, careful with packages, and quick but chill. Good parking for pick-ups.
