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January 2024 by Kristin Sedgwick
Eric is my hero! He came through with a rush print job. Went above and beyond to make sure our posters printed properly and on time so our event could go off without a hitch. He was friendly, helpful, and efficient. He even offered restaurant recommendations! Definitely suggest coming to this FedEx for your printing and shipping needs. Ask for Eric!
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December 2023 by Jorge Batista
Really nothing special about the store other than Maria’s perfect and outstanding service! She’s 5 stars! I would return a 100 times and have her help me. Look for Maria B if you go. If any managers see this, please know that her professionalism and kindness is making your location a better place. Have her train your staff on customer service. Thanks Maria!!
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December 2023 by Carlos Augusto Oliveira Gonçalves
I just left the store I never been so mistreated for someone like was for Maria. I was speaking with her, I need to do a shipping overnight, and she was understanding everthing that I was saying, so she asked me if I had an account, I didn’t but probably I do have, and ask if she can check by my email she say she doesn’t she ask for my ID, I took soon I gave my Brazilian Id she started acting like she didn’t understand what I was saying anymore..A nice employee who was working in other stuff saw the situation, and just tell her what I was saying. Don’t get twisted I’m Brazilian but I can speak English very well. Actually I do speak 4 lenguages.So the overnight shipping was $120 dollars that’s ok, when I went to pay she just say that I couldn’t pay with my Appel pay. I took my card and she ask for myID Again. I felt so disrespected that I just look on her face, but she’s a woman and I don’t want to argue her.FedEx pay better you Mr employees because she was really unhappy with her job
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May 2023 by Sara Brown
Great service , Maria was very helpful and kind she was taking care of customers with care alone , thank you maria
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May 2023 by Florida Obsessed
Online it states that you are able to renew your passport here, but don't waste your time! They are no help! The rep discussed all of the cons and by the time I left I was more confused then when I walked in. She stressed that they were just a third party, but I was already aware that I was walking into a Fed Ex and not the Dept of State. I just wanted assistance on the steps on renewing, instead I felt like she was saying "get somebody else to do it". I wound up going to another third party for assistance and everything went fast and smooth. I suggest that you either go to the post office or if you need your passport within a couple a weeks, check out the passport office.
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April 2023 by Chica D.
I came here on a business trip and needed something fast. Even though the place was crowded then, my wait was very quick. Maria helped set me up with what I needed. She is a multitasker helping me and others. Not once did I feel forgotten. Eric, the manager, also administered as the place got more traffic. The team in this office works well together efficiently. I was in and out and back to work quickly! Great job - Thank you again! Team Member Name: ChipLocation DWSKIStore: 5709
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April 2023 by Eric Persson
I needed to print and bind 50 booklets full-color, same day. The manager said he could promise 25, but would try to finish all 50 by closing if possible (the store was really busy). He called-in extra help and got all of them printed and bound 3 hours early. That is great service - and they did an excellent job.
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March 2023 by Shohsanam M.
I have lost 3 big heavy boxes that i have sent from this location!! Nobody from fedex wants to solve this issue!
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January 2023 by David W.
Chip & Eric were very helpful with shipping my title! I forgot to sign it and they were able to hold it for me before it was shipped
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January 2023 by Graca Melo
Excelente! FEDEX Sand lake! All team and specially CHIP giving attention and solutions to all needs and questions, with a lot of patience! Congratulations!Graça Melo Araujo and Mauro Henrique
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December 2022 by Stephanie Cruz
I was doing very important prints and designs for my wedding and table number signs, placement cards, and poster board signs were needed.Eric was excellent in helping me during a previous visit on what would be best for my printing needs and his advice was excellent. When it came to ordering the prints, I did so by email and Chip helped me so much and was informative about pricing with same day services versus next day. He took the time to help me, I didn't feel rushed at all and felt very taken care of. When it came time to pick up my things, both gentlemen were there and assisted me further by offering to cut my prints or do self-service. I opted for the self-service, but they never stopped checking in to see if I needed further assistance.Great staff, very polite and I'm definitely planning to return again and again for any future prints!
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April 2022 by John Lawton Jeffcoat
It is so convenient to have a full service Fed Ex location here in the neighborhood, and not have to drive way down to their big distribution facility to send a package via Fed Ex. The people who work here are always polite and efficient.
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April 2022 by Elle P.
Great service. They were quick, cheery and very helpful with my order. I will return
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October 2021 by Jennifer Roberts
Let me start by saying Barrett needs to be recognized for being so awesome.After trying 3 places to get my last minute wedding invitations printed out, he jumped in head first and made sure we did what needed to be done to get these invitations made for me, WHILE tending to other guest by himself. He made them look so good and such amazing customer service!! Thanks again Barrett!!
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July 2021 by Holland Watkins
I hate writing reviews but the young man working at this location on July 29 around 2pm was an absolute gem. Customer service and kindness 100/00 please give him a raise and promotion. Amazing employees deserve to be recognized.
