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December 2023 by Esther Abreu
Very polite and hospitable staff always willing to help and answer all my questions
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June 2023 by Zaydon Deck
Love the Five three .
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April 2023 by STACEY HARVEY
Terrible customer service, rude to guests
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July 2022 by Kenneth Michael Reda
Horrible. You make me sit through an hour meeting to open a simple checking account and get a card. I sit through that. I then have to wait a week for a debit card that never comes. I need this debit card to withdraw funds from another source. You have put me in a horrible position.I then call, as instructed, when the card hasnt arrived after a week, and i'm put on a "brief" hold of over 10 minutes and call back and keep getting routed to a "we are busy now" message. Over and over. Useless.Thank you for wasting an entire week and a few hours of my life.Garbage awful and not recommended. Gross. Do better,
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August 2021 by Tetra Gem
On folk, this bank wack yo, the receptionist was hot tho so that’s why you getting 2 stars, link me up wit dat baddies number, and quit declining my card everytime I buy something as small as an orange, it upsets me.
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July 2021 by James Smith
Adrian was a great help. Fast, friendly, professional and courteous! Deserve and Needs a raise!Definitely coming back. Office was well designed and clean as well!
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July 2021 by Craig Lawrence
This location is by far the worst ones to go
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June 2021 by Christopher Gillyard
amazing people that work at this location such a friendly experience with all the banking staff .
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November 2020 by Chris Bostrom
Good bank, with an old but classic high rise downtown. Free checking and points on debit purchases. Nice people to deal with.
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September 2019 by Alan F.
This banking corporation just cannot get their customer service act together. So done with their lousy service. Despite maintaining a quite healthy balance in my account, they habitually decline my debit card for nickel & dime purchases. When I call them on it they claim they "don't have a record of the decline" and blame it on the merchant. But all the other customer cards are working fine. Tonight I was just trying to buy gas, declined both my personal and business cards at the pump. I went inside the store in case it was a pump issue, but the cards declined for the cashier as well. I used my Mom's card from another bank and it worked fine. Several other customers were also buying gas with no problem. Fifth Third's entire staff apparently goes home at 5pm, so there is never anyone available by phone to explain why they are declining a $20 purchase. This has been a consistent thing with Fifth Third for years. They have promised numerous times to note my account so it will not decline for any reason without contacting me first, as I travel on business frequently. But tonight they fell down on that promise - again. They are convenient to my house & office, and the staff is nice - but I'm just done with this treatment and lack of accountability. Finally had it, going to move my accounts and highly recommend that the clients of our consulting practice do the same.
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February 2019 by O S
(Translated by Google) Excellent bank
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September 2018 by Tay Ferd
Great facility and clean bathrooms. Reasonable lease prices. Security is on top of things and professional. Don't park unless you work in the building because security is on top of towing.
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September 2018 by Jean Simmons
They told me lies to keep me banking with them!
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August 2018 by Mark Bach
Yesterday I wasted an hour on the phone with the corporate office CS Supervisor Candace. No last name given when I asked. Ever had a person withhold their name that had nothing to hide? Me either. Evidently she does not understand how to let me speak to her supervisor. No, scratch that. She refused to transfer me. I would not ask her to explain how to water a lawn. They charge ridiculous fees at various dates. No explanation why it is charged here, But not all these other times. Never do business with the folks. They are as crooked as a dogs hind leg.
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June 2018 by Stacey Sarakinis
THEY made a person dying of PANCRATIC CANCER suffer longer and with less help all because they are perhaps a FIFTH THIRD BETTER AT BEING WORSE THAN OTHER BANKS....DEPOSITER BEWARE!!!!!
