"Worst service, the manager it's never available. Also, if you know lunch time it's busy time because that's when your customers are free then have more than one person. After past bad experience, today I was taken care of Sharon and she was awesome. Great customer service and smile she went above and beyond to help me."
July 2016 by Sarah ko
"I will be looking for another bank SOON! Customer service sucks and so does this bank. Hate everything about it to the fees and even the ATM. Wonder why they call it the "Curious Bank". Sure is.......?????"
April 2016 by Rodolfo Montilla
"They are a little slower than most banks, but it's worth the personal connections they have within the local community. "
January 2016 by Stephanie Gonzalez
"Waiting in the lobby for 1 hour. Maybe under staffed."
July 2013 by Angela Gurule
"Worst customer service ever! I waited in the lobby for 15 minutes watching one of the representatives flirt with a customer before someone else finally offered assistance. When I told her my issue, she told me that since she is not normally at that branch that I should go through customer service. I called customer service and was told that she couldn't help me and to call back in an hour. WTH? (I called 2 more times and was given conflicting information as well as insight as to how they screw customers). At the end of the day, my issue was still not resolved and the bank that I used to love is now the bank that I can't stand. Will be looking for a new bank."