Visited store at Florida Mall approx noon time. Staff assisting was interrupted (Store Mgr)Alease, store issue, but never spoke or said excuse; etc. Very unprofessional as I will pass same to corporate. Local management was aware of my concern
March 2023
Terrible customer service all around. Called to speak to a store manager 4 times and no one answers their phones. Finally get someone who answered and they told me to hold but immediately was hung up on.
December 2022
Terrible customer service. Waited for a shoe they said was on its way out just to ask the guy 3 times for him to at the end say they don't have my size. Smh. Bring back one on one customer service.
If you’re searching for one of the best shoe stores in Orlando, FL, look no further. Finish Line The Florida Mall has the latest running shoes, basketball sneakers, casual shoes and athletic gear from brands like Nike, Jordan, adidas, Under Armour, Puma, Champion and more. We're committed to providing top-notch customer service and offering a variety of products for men, women and kids so you can find all the shoes, clothing or accessories that you've been looking for. Come in to our Orlando shoe store and leave with fresh kicks on your feet and new gear in your hand.
