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April 2023 by annette griffis
THIS LOCATION IS PERMANENTLY CLOSED!!!!
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November 2020 by Natalia T
Phone line hangs up on you, what is this
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February 2020 by Joshua Dickens
Trash, do not visit this place in Orlando Florida none of them were helpful. I wanted in the lobby for 3 hours just for them to say they have no cars available.
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November 2019 by Dashawn Smith
At first I was skeptical about this company due to the bad reviews. However it makes sense now. For starters I made my reservation 3 weeks in advance. I called to confirm everything was still good to go because I know how things over the phone / internet can go. I call just to find out “I never made a reservation.” That was extremely hard to believe being that I had a total price as well as the additional holding fee that eventually gets released back to you. I had the exact day and time I called. I also mentioned the representative that scheduled a pick up for me once I checked out of the hotel. Needless to say none of that mattered because “I never made a reservation”. Do yourself a favor and just go elsewhere. Save yourself the headache.
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September 2019 by Ashanti Zulu
Thaddeus gave me a 2019 Jeep & his customer service was awesome, he made sure the car was very clean and was very motivated I was in a bad mood because my car was in an accident not my fault and meeting him made my day. I returned my vehicle and the sweetest lady from Morocco (sorry I’m not good with names) but she drove me home after and was so pleasant it’s really nice to see people go out of their way to help you. And from now on I’m only going to This Location. Good behavior as well as manners goes a long way. Thank you Hettz Rental for hiring a good team Two thumbs up ???? One for Morocco & One for Thaddeus?
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July 2019 by J.D. Robertson
If you want a job where you can really suck, then this is the place for you! Benefits, steady paycheck and air conditioning. I would bet with the quality of the current employees you could move up fast!! No college? No high school? No problem! You have the perfect resume’!
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March 2019 by Pamela Brockway
Confirmed reservation for 10am on 12/19/18. Arrived 9:58am. Called at 10:01 rudely told that we don’t man the desk unless we have rental someone will be there in 10 minutes. Staff arrived only to be told there are no cars due to weather. Others also waiting. No apology nothing. Called Avis and rented there. Marriott should evict this group and Hertz should revoke the franchise.
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March 2019 by Dan Murphy
Buyer Beware! They will steal from you! They charged me an extra $70 - instead of giving me my $ back they want to split the difference and refund me $30.00 - I feel robbed - Hertz is awful and these people will lie to your face
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March 2019 by Sonal Patel
Worst Hertz ever! Walked up to the front desk and the employee was sleeping...lol whack! Then he called in his side kick Carlos, and he said the systems don’t communicate together and that it’s not his fault that we made a
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March 2019 by Jason Johnson
Shady shady shady... Picked up a car with 7/8 tank of gas and, because of the Hispanic lady's poor English, I apparently agreed to prepay to fill the car up. $35 for 3/8 tank of gas which would have been around $10 in this particular car. Called the help line and was told to pay to fill it up, turn in a receipt and hopefully we would get a credit... Not taking the chance of giving them more money... Should have taken an Uber to an Enterprise... Don't rent from here.
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March 2019 by Alejandro Martí
Terrible service. They wanted to charge me the whole week for only two days.
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March 2019 by Jed Abell
Booked a car online. When we go to pick it up there are no cars available. Guy at the counter shrugs and says "I know it sucks"
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July 2018 by Shani L.
I had a great experience with my hertz checkin with James and checkout with a very friendly gentleman. My car was clean and prices online were spot on for the area. I filled up the tank and picked up and dropped off at the requested times with no lines or issues. I will rent with hertz again!
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February 2017 by Blake Hammond
Very shady business up sold us car because they lost our paper work
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June 2009 by A Google User
We stayed in the villa suites. If you've got little ones to put down early, of just like the elbow room... you CAN NOT beat this place. It was so clean, and comfortable. The bed- oh! I didn't want to go home. The staff was so so terrific, everyone seemed so well trained and willing to do anything to help us out. I researched hundreds of places- this one exceeded my expectations! It was just so terrific. Enjoy your stay!!
