Metro by T-Mobile at 2509 E Colonial Dr is known for its friendly and helpful staff who provide excellent customer service. Customers appreciate the knowledgeable team members, such as Jose, who explain promotions clearly and avoid unnecessary sales, and Jason, who recommends phones based on individual needs and takes the time to set them up properly. The staff's professionalism and willingness to assist with issues, like retrieving contacts or answering questions about plans, stand out. Customers also highlight employees like Larry, who went above and beyond by recovering deleted contacts while multitasking, and Ben, who delivered the best service ever. The store offers a range of prepaid plans with unlimited talk, text, and data, as well as 5G phones from brands like Apple, Samsung, and OnePlus. Overall, Metro by T-Mobile provides attentive service, honest advice, and quality products, making it a trusted choice for customers seeking reliable service and support.
Had a great experience Larry is a great guy he knew everything about my phone & fiance s phone amazing job. Thank You so much Larry..
September 2024
They were wonderful. I needed a government phone programmed an Lorraine did a wonderful job for me.
July 2024
I'm definitely going back to this particular store. The manager Jose Ortiz was really knowledgeable. Greeted me with enthusiasm. Dude was polite and courteous. Sold me some upgrades but didn't try to sell me stuff I didn't need. Customer service like this almost doesn't exist anymore.
