Metro by T-Mobile provides fantastic and exemplary customer service. Staff members are knowledgeable, friendly, kind, and very professional, offering outstanding help. They make everything easy and are beyond helpful, showing customers great deals and even assisting with phone upgrades. The service is amazing, with employees who are patient and willing to get phones back to working conditions. The store offers support in both English and Spanish. Customers report being very happy with the service and the new phones, leading them to definitely come back.