PetSmart is the world's largest pet supply and services retailer, providing over 10,000 products for various pets, including dogs, cats, birds, fish, and small animals. Customers appreciate the well-stocked stores and the convenience of quick pickup orders. Many enjoy the grooming services, with specific praise for staff members like Caroline and Gabby, who have been noted for their outstanding care and attention to detail. Customers find the prices for grooming reasonable, especially for larger breeds. However, some reviews mention issues with customer service at the grooming center and the lack of staff at checkout counters, leading to longer wait times. Overall, PetSmart offers a wide range of products and services, making it a popular choice for pet owners.
Lady at the grooming center was rude, but so was the irresponsible customer she was assisting. The rest of the staff is always nice, and I love looking at the kitties.
May 2025
I bring my dog here a lot to get her nails done. They always get her in quick and no appointment is needed for nails. The prices are fair as well.
May 2025
The people there were very helpful in choosing special dietary foods for my cats.