Pinch A Penny Pool Patio Spa in Orlando is known for its excellent selection of pool supplies and outstanding customer service. Customers appreciate the variety of products available, including liquid chlorine, tablets, pumps, and filters. The staff, especially Mike, Leah, Cheyenne, and Tiffany, are frequently mentioned for their friendliness and expertise. Mike, the store manager, is praised for his quick repairs and willingness to help with pool issues, even after service. Many customers have noted that the team goes above and beyond to ensure their pools are well-maintained, providing updates and expert advice. However, some reviews express concerns about staff training and overall competence, suggesting that not all employees meet the high standards set by the best team members. Despite these mixed feelings, the positive experiences with the dedicated staff tend to outweigh the negative, making Pinch A Penny a reliable choice for pool needs. Customers recommend the store for its commitment to customer care and the efficiency of its services, indicating a strong presence in the community and a willingness to resolve issues promptly. Overall, Pinch A Penny Pool Patio Spa is viewed as a valuable resource for pool supplies and maintenance, earning a loyal customer base.
The customer service is always great and they give good advice and don't point you to the most expensive thing when needing something.
April 2026
Twice now, this Pinch A Penny location has gotten us out of a jam by having the parts we needed in stock. Staff is super helpful and courteous over the phone and in person!
January 2024
Pinch A Penny Andover Lakes resurfaced and tiled my pool. They did exactly what they said they would with a+ craftsmanship. Whole process took two weeks. Highly recommend.
