PNC Bank provides exceptional service and a welcoming environment for its customers. Reviews highlight the helpfulness and professionalism of the staff, particularly noting the outstanding assistance from team members like Elizabeth and Martha. Customers appreciate the quick resolution of issues, especially with the mobile app and debit cards, making the banking experience smooth and stress-free. The branch is described as small but clean, with friendly staff always willing to help. Overall, PNC Bank is recommended for its dedication to customer service and support in managing finances effectively.
Quite possibly the worst experience. Took an hour to close an account because my account balance check couldn't be printed? I sat there waiting for them to figure it out, with no explanation other than they were having issues. This huge delay caused me to be late for work. Couldn't be happier that I stopped using this bank.
March 2025
There is no costumer service here. Also is a digital branch, very poor costumer service. The employees were dismissive
January 2025
No tellers? This entire bank is difficult. ZERO customer service.
