Public Storage in Orlando offers convenient storage solutions with a focus on customer service. Customers can easily find storage units nearby and reserve their space for free, without any commitment. The online eRental option allows for a quick, contactless move-in process, saving time and effort. Over nearly 50 years, the staff has maintained a personal touch, with employees like Leslie and Tara receiving praise for their helpfulness, patience, and professionalism. However, some customers have experienced issues, such as delays in gaining access to their units and misunderstandings about pricing, including a discounted first month that was later billed at a higher rate. Despite these problems, the company has shown a commitment to resolving concerns, with staff members like Brandon and Darrin working to address complaints and improve the experience. Overall, the facility is appreciated for its friendly staff and attentive service, making it a reliable choice for storage needs in the Orlando area.
