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“We were blessed and had the most amazing experience with Will Smith at Extra Space Storage. He was very informative, explained everything thoroughly, answered all our questions and above all he was very patient with us with repetitive questions. He was the best. Thank you Will Smith”
“I had an excellent experience with this storage location. I called with a few questions, and Anaid, the manager, was extremely helpful. She took the time to explain everything clearly, answered all of my questions, and never made me feel rushed. She also provided her work hours in case I needed any additional assistance. Her professionalism, patience, and friendly attitude made the entire experience pleasant. It’s rare to receive such outstanding customer service these days. Thank you, Anaid, for going above and beyond”
“If I can give Gem more than 5 stars I will. She not only keeps the property clean. She's informative. Friendly and provides her best effort in anything she does. Thank you Gem for all your hard work.”
“Sherry was incredibly friendly and helpful! I had some trouble getting access to my unit, and she responded quickly and made the whole process smooth and stress-free. Really appreciate her professionalism and kindness. Highly recommend this location!”
“Thank you so much for everything thank you for your help and support thank you U-Haul for All this time I have been with you guys thanks for everything you’ve so wonderful”
“I came in talk to Sharon the manager about the rate because I was having financial issues and she went above and beyond to help me! This is why I always come back to this location! Thank you Sharon!”
“Hi, Dijon was very nice and professional. He was so patient showing the unit and so nice looking for a good deal for us. Outstanding customer service. Thank you so much Dijon! God bless you!”
“Amazing experience with these people. I’ve been renting here for years and it’s been nothing but a positive experience (if you don’t count prices going up due to inflation or whatever) but that’s corporate and not the amazing people who work in the office.”
“Today was a rough day was unable to get into my units until I met Alisha She was such a big help. She gave me into my units save the day. You should have her five days a week there it’s hard to find someone that works hard and a Such a helpful person.”
“Service was great. Taylor is a gentleman. Very knowledgeable, he escorted me to the location instead of me walking around getting lost. Location was just what I was looking for. Definitely recommend this place.”
“Great storage facility - clean, easy to access, and temperature controlled. John was fabulous to work with - friendly, knowledgeable, and went above and beyond to help! Highly recommend!”
“Jessica was so helpful. I was transferring storage units and I needed same-day help on site and she was able to get me into my new storage unit no problem no questions asked she was super nice super helpful and super efficient!”
“Marco was extremely helpful when I went in to inquire about a rental. He took the time to show me a couple of units and explained everything in detail. He was very professional and the storage facility was very well kept.
It was truly a pleasure meeting Kia. I went back the next day to secure my unit and she made the process seamless. I highly recommend this facility and Kia helped me to make the best decision on my unit selection. She provided exceptional service and I feel great about the decision that I made.”
“Kel and Jeff were the most professional, efficient and caring movers we have ever had! I would highly recommend Headway Moving to anyone moving a short distance or out of state. They made our move from Florida to Boston a breeze!”
“I had an excellent experience at Extra Space Storage. From the moment I walked in, Briana and Ms. Jerry went above and beyond to help me. They were both incredibly professional, friendly, and knowledgeable, making the entire process smooth and stress-free.
Briana took the time to answer all of my questions and made sure I understood all of my storage options. Ms. Jerry was equally helpful, providing outstanding customer service and ensuring that everything was handled efficiently. Their positive attitudes and willingness to assist truly made a difference.
The facility was clean, well-maintained, and secure, which gave me confidence that my belongings would be safe. Thanks to Briana and Ms. Jerry, my experience exceeded my expectations.”
“Makhalia is very informative, with a kind disposition which allowed for flawless and pleasurable experience. We need more people like her in the customer service industry. Thank Makhalia.
Richard Shuler”
“Everytime I come the property Jordan is very approachable and always attentive to anything I need help with something. He does a great job of helping me with any issues and always being able to assist me.”
9:30AM - 5:30PM
7500 W Colonial Dr, Orlando
Self Storage
“First time renting a storage unit and Xavier was happy to walk me and my parents through several options and sizes until we were able to narrow it down to what we need. He even recommended how to accommodate our stuff to make sure it all fits. He went the extra mile, great customer service, excellent attitude and fluent in spanish made my parents feel welcomed and comfortable when explaining the lease agreement to us. Rented a 10x10 in May. Thanks again.”
“Anthony was more than helpful in my transfer of units process. He made it easy, simple, and painless!! Great Customer Service could not have had a better experience!”
“Leo was really great and helped me so much, I had accidentally gotten the wrong unit due to someone else at a different location but he helped me out so much and made the transition for me so seamlessly, all I had to do was pay the difference. The storage unit are new and they look really good and are very spacious. Leo was very polite and guided me to make sure I knew exactly where my unit was so I wouldn't get lost and answered all my questions as well. If you are looking not only for a storage unit but also helpful staff then this is the place and ask for Leo.”
“Sam was truly my hero today!! She welcomed me with a warmth that immediately put me at ease, and her patience throughout the process made every step feel remarkably smooth. She went above and beyond in researching the exact unit that best suited my needs, all while keeping my goal of saving money at the forefront of her recommendations. Her ability to make the transition into Extra Space Storage feel seamless left a lasting and memorable impression. I felt completely supported in her care, and I would love to interact with her again in the future.”
“Jordan was a pleasure to work with. I had been calling then decided to come in and noticed that he was swamped with customers , when I got to the counter he knew who I was as well as apologized for not getting back to sooner. He was very kind and he answered all questions in a professional and polite manner. Thank you again Mr. Jordan.”
“At 4801 S Semoran Blvd in Orlando fl I met the sweetest young lady named Linda at the front counter she helped me and explained everything that I needed to know I appreciate her very much thanks Linda”
“Thank you so very much Shirley at Extra Storage on Hoffner provided the best customer service in helping me today. Her knowledge made me feel I was getting the best answer for me.”
“Dee provided outstanding customer service from start to finish! She was incredibly friendly, professional, and took the time to answer all of my questions. She made the entire storage rental process quick, easy, and stress-free. If you’re looking for a storage facility with amazing service, I highly recommend asking for Dee. Thank you for making such a great experience!”
“I had to come in and rent multiple spaces yesterday, and Khamini was so patient, kind, and helpful getting everything set up. We look forward to using these storage spaces!
Thank you, Khamini!”
“Tami provided great customer service! First by phone then in person she assisted greatly answering all my questions then setting up my account. I could have done all this online, but Tami was very knowledgeable and helpful. She actually made renting a unit pleasant.”
9:30AM - 6PM
7660 Majorca Pl, Orlando
Self Storage
“Excellent customer service. All questions were answered clearly. They took their time to show me around so I could make an informed decision. Thank you Cris and Ryan!!”
“Luis was absolutely wonderful, helped me get the proper unit I showed up without a reservation which is preferred but he was so sweet and quick to help me make sure I knew all of the cost upfront and showed me units until I was comfortable with the right size which was the the one he first suggested. Definitely safe secure clean I’m happy with the location. It’s beyond a great investment to keep my items safe and secure. Thank you Luis for your above and beyond customer service I feel great with my items being under your surveillance. Written by my friend who purchased the actual unit, she is using my phone.”
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“It’s great to finally find a place where service matters still. The manager, Chris made the process so simple. We really appreciated it and would recommend compass for anyone’s storage needs! Update: Property added a ton of additional security cameras every time I look up I see another new one. Same staff is onsite from when I moved in. Makes me happy to have a sense of security that my items will be safe! I want to make sure I mention Sheela as I know I only put Chris’s name before but both are wonderful people. Highly recommend! I did inquire about the additional cameras to the staff and asked if they had any issues and that being the reason they added them. The answer I got seemed simple and straight to the point “No sir, no issues we simply do whatever we can to avoid a possible issue before it ever has the chance of turning into a problem.” Thank you both again for everything you do!”