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“I had an excellent experience with this storage location. I called with a few questions, and Anaid, the manager, was extremely helpful. She took the time to explain everything clearly, answered all of my questions, and never made me feel rushed. She also provided her work hours in case I needed any additional assistance. Her professionalism, patience, and friendly attitude made the entire experience pleasant. It’s rare to receive such outstanding customer service these days. Thank you, Anaid, for going above and beyond”
“I just had the BEST conversation with Jennifer, the new manager! My Mom stores here and wasnt happy with the previous manger. I have got to say she is doing great things here! The facility is clean and tidy and she is on the ball and so friendly!”
“Gem was great, I brought a 4x4 and couldn’t find it and assisted me quickly, and i decided to change to a drive up one instead and she made the process very simple and seamless, we’ll be coming back again”
Open 24 hours
1313 45th Street, Orlando
Self Storage
“Jordan was a pleasure to work with. I had been calling then decided to come in and noticed that he was swamped with customers , when I got to the counter he knew who I was as well as apologized for not getting back to sooner. He was very kind and he answered all questions in a professional and polite manner. Thank you again Mr. Jordan.”
“Thank you so much for everything thank you for your help and support thank you U-Haul for All this time I have been with you guys thanks for everything you’ve so wonderful”
“Very easy move in process. I started online made a mistake had to call. Everything was ready for me including my lock the unit clean air conditioned. Pleased with service.”
“Sharon was extremely friendly and helped me resolve an issue that came up. She really went way beyond normal expectations to find a solution, and that's hard to find these days in customer service!!!”
“Hi, Dijon was very nice and professional. He was so patient showing the unit and so nice looking for a good deal for us. Outstanding customer service. Thank you so much Dijon! God bless you!”
“I had a great experience working with Ted. He was friendly, professional, and very helpful throughout the process. He made everything simple and easy, and took the time to answer my questions. Overall, great customer service and a smooth experience. I would definitely recommend Ted.”
“I had a fantastic experience with the customer service at Extra Storage. The merchant I spoke with was incredibly professional and helpful. She diligently worked to find me an affordable storage place and even locked in the price. I truly appreciate your time and effort.
Sincerely”
“We have used this company 2 times this year. We highly recommend them for all your moving needs. Earnest and Cedric were very careful with every piece of our furniture. They took their time to secure every item to make sure there were no scratches or damage whatsoever. There were on time both times and worked very hard.”
“I had a wonderful experience at Extra Space Storage on Lee Rd. Ms. Q was warm, friendly, & went above and beyond to ensure our move in was seamless. I had an issue with my app/code not working & she called tech support on my behalf so that I could continue moving in w/out interruption. 10/10 !!”
“This was my first time using Extra space. Chris gave me very helpful information and was very informative which made it easier for me to choose the perfect size unit for me. He was very patient didn’t take long at all. Thanks Chris you’re the best. Highly recommended.”
“Jessica was so helpful. I was transferring storage units and I needed same-day help on site and she was able to get me into my new storage unit no problem no questions asked she was super nice super helpful and super efficient!”
“Marco was extremely helpful when I went in to inquire about a rental. He took the time to show me a couple of units and explained everything in detail. He was very professional and the storage facility was very well kept.
It was truly a pleasure meeting Kia. I went back the next day to secure my unit and she made the process seamless. I highly recommend this facility and Kia helped me to make the best decision on my unit selection. She provided exceptional service and I feel great about the decision that I made.”
“Dee was super friendly and knowledgeable, she was able to answer any of our questions. She brought us to our unit quickly and had a wonderful attitude. The facility and unit were also very clean.”
Open 24 hours
235 East Oak Ridge Road, Orlando
Self Storage
“I have to give Jordan his props, he was a pleasure to work with. Always looked out for me and my storage unit plus he kept it professional at all times! This guy deserves a raise and promotion that matches his expertise and positive energy. Thank you Jordan!”
“Makhalia is very informative, with a kind disposition which allowed for flawless and pleasurable experience. We need more people like her in the customer service industry. Thank Makhalia.
Richard Shuler”
“Leo was really great and helped me so much, I had accidentally gotten the wrong unit due to someone else at a different location but he helped me out so much and made the transition for me so seamlessly, all I had to do was pay the difference. The storage unit are new and they look really good and are very spacious. Leo was very polite and guided me to make sure I knew exactly where my unit was so I wouldn't get lost and answered all my questions as well. If you are looking not only for a storage unit but also helpful staff then this is the place and ask for Leo.”
“Anthony was more than helpful in my transfer of units process. He made it easy, simple, and painless!! Great Customer Service could not have had a better experience!”
Open 24 hours
7500 West Colonial Drive, Orlando
Self Storage
“Xavier was incredibly professional and helpful throughout the entire process! He took the time to understand exactly what I was looking for and helped me find the perfect space to fit my needs. Highly recommend!”
9:30AM - 6PM
7660 Majorca Pl, Orlando
Self Storage
“Amazing customer service! I walked in and was promptly greeted by both staff members. I explained what I needed, they explained the process, showed me locks, how they work, guided me to the storage unit, showed the the location, explained everything in details, including the contract etc. They could not have made the process easier. I was in and out with no hassle! Amazing job gentlemen. However, he knows exactly who I am and I appreciate the assistance and your co worker was pleasant as well!”
“Sam was truly my hero today!! She welcomed me with a warmth that immediately put me at ease, and her patience throughout the process made every step feel remarkably smooth. She went above and beyond in researching the exact unit that best suited my needs, all while keeping my goal of saving money at the forefront of her recommendations. Her ability to make the transition into Extra Space Storage feel seamless left a lasting and memorable impression. I felt completely supported in her care, and I would love to interact with her again in the future.”
Open 24 hours
4801 South Semoran Boulevard, Orlando
Self Storage
“I have rented multiple spaces from this location for almost a decade. Whenever I have any questions or concerns, Amy is my go to employee. She’s the best when it comes to anything and everything. I probably would have switched locations if it weren’t for her! My unit area is always clean and easy to get to and everyone is always very helpful. I will continue to rent from here for the foreseeable future! (:”
“I have never had the exceptional service that was given to me from Shirley. I highly recommend she gets a very good raise. She has the best customer service anyone could ask for.”
“Needed help at the last minute and Reyna came through..She was very professional and kept a smile on………Thank you Reyna I will definitely be recommending others.”
Open 24 hours
2275 South Semoran Boulevard, Orlando
Self Storage
“Amy is a wonderful worker! She had gotten me set up within a couple of minutes!! And the storage unit is set up in a perfect spot to move everything in with no issues and got same day access!!”
“Clean facilities, friendly and helpful staff, convenient access. I've had storage spaces before but Extra Space on Semoran has been the best experience so far”
“Kelly and Beverly are wonderful and made the moving experience so much less stressful. So friendly and clean and in a great area of Orlando, central to everything ! Would definitely use again in the future (:”
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“It’s great to finally find a place where service matters still. The manager, Chris made the process so simple. We really appreciated it and would recommend compass for anyone’s storage needs! Update: Property added a ton of additional security cameras every time I look up I see another new one. Same staff is onsite from when I moved in. Makes me happy to have a sense of security that my items will be safe! I want to make sure I mention Sheela as I know I only put Chris’s name before but both are wonderful people. Highly recommend! I did inquire about the additional cameras to the staff and asked if they had any issues and that being the reason they added them. The answer I got seemed simple and straight to the point “No sir, no issues we simply do whatever we can to avoid a possible issue before it ever has the chance of turning into a problem.” Thank you both again for everything you do!”