Public Storage in Orlando offers a range of storage options, including climate-controlled units. Customers can reserve their space online with the eRental option, allowing for a smooth move-in experience. While some reviews highlight issues, such as an inoperable elevator and access restrictions after hours, the support team receives praise for their helpfulness and responsiveness. Customers appreciate the friendly and patient service provided by staff members like Elham, Sue, and Rose, who go above and beyond to ensure a positive experience. The staff is noted for their willingness to assist with moving and providing discounts when challenges arise. Overall, Public Storage strives to deliver excellent customer service, making it a recommended choice for those in need of storage solutions.