About Publix Pharmacy at The Paramount on Lake Eola
Publix Pharmacy at The Paramount on Lake Eola offers a convenient location for filling prescriptions and shopping for over-the-counter medications. The staff, including the deli team, is known for being knowledgeable, compassionate, and efficient. Customers appreciate the high-quality service, with one reviewer highlighting the exceptional experience of getting sandwiches made with care by a staff member named Gia. The pharmacy provides patient counseling, immunizations, and health screenings. The store is clean and well-maintained, with free underground parking available, although it can be tight. The ambiance reflects a big city vibe. While the facility is generally well-kept, there are occasional visits from homeless individuals using the restrooms. Overall, Publix Pharmacy is praised for its helpful team and excellent customer service.
I've had a good experience in person, but the techs are curt and kind of rude on the phone. I get that they might be busy assisting other customers, but you can just tell me that; I can wait a little longer! There's no need to be so unkind when I'm just trying to get some help.
July 2024
I've always received excellent service when visiting in person. However, *every* time I've ever called with a question, I get placed on an endless hold and can hear them picking up then placing me on hold again so the phone notifications will stop. Super frustrating for sure.
November 2023
I like the convenience although the selection is limited and I get it. It's a small store. The Deli Department is in slow motion so if you are in a hurry go elsewhere. Questionable sanitation protocol if you are fussy about your food with a hair or some other foreign matter in it.
