Publix Pharmacy at Lake Nona Plaza is a reliable and caring pharmacy that consistently exceeds customer expectations. Despite occasionally experiencing high volume, the staff is described as wonderful, friendly, and helpful, taking the time to thoroughly address customers' questions and needs. The online system and quick refills/orders are appreciated, and the pharmacy has gone above and beyond to assist customers, particularly those with specialized medication requirements. The Pharmacist in Charge, Izza Khalil, is praised for his exceptional service and commitment to improving the pharmacy team. While a few customers have experienced delays in medication availability, the overall sentiment is overwhelmingly positive, with the pharmacy being regarded as the best option in the area.
This place is amazing! I love going here, everyone is so friendly and work hard in meeting your medication needs. They go above and beyond every single time. Best pharmacy I’ve been to.
October 2023
Very bad customer service, personnel unprofessional and rude.
August 2023
I was just trying to see if they had my prescription I’m stock and the tech was so rude. I’d say I was pretty nice too. You could literally hear her rolling her eyes. Her tone was just terrible. Like I was stupid for asking if they had it.
