Quest Diagnostics is a well-run lab located in the Towers of Waterford Lake, offering a variety of tests including COVID-19 antibody testing, routine lab tests, drug screens, and pediatric specialty services. The facility is open Monday to Friday for drug screening and has specific hours for other services. Patients are greeted with smiles and receive exceptional customer service from a friendly staff. Many reviews highlight the skill and kindness of the phlebotomists, particularly Maribel and Darius, who are noted for their gentle approach and efficiency in drawing blood. The staff is accommodating, even taking patients in close to closing time with patience and understanding. The location is praised for its cleanliness and the staff's professionalism, making it a preferred choice for lab work. Overall, Quest Diagnostics is recognized for its commitment to providing a positive experience for patients.
The automatic check in through the email sent at the time of the appointment makes check-in very easy. My technician was personable and very professional - the needle stick was perfect! This Quest location continues to be our family favorite because they do everything well and are very efficient.
July 2026
Despite the fact that every seat in the waiting room was occupied and people were standing I was still seen at the exact time of my appointment. Well run facility. Excellent staff.
July 2026
Great service, great location. Everything went find. Fast results posted to the portal is extremely helpful. Thanks to a great staff!
