Quest Diagnostics is a well-run lab located in the Towers of Waterford Lake, offering a variety of tests including COVID-19 antibody testing, routine lab tests, drug screens, and pediatric specialty services. The facility is open Monday to Friday for drug screening and has specific hours for other services. Patients are greeted with smiles and receive exceptional customer service from a friendly staff. Many reviews highlight the skill and kindness of the phlebotomists, particularly Maribel and Darius, who are noted for their gentle approach and efficiency in drawing blood. The staff is accommodating, even taking patients in close to closing time with patience and understanding. The location is praised for its cleanliness and the staff's professionalism, making it a preferred choice for lab work. Overall, Quest Diagnostics is recognized for its commitment to providing a positive experience for patients.