Overall good,but Check in Service can be improve significantly, and have more people serving is needed. example when my turns come send me text msg, I have no idea peson is anouncing my name did not even say it right. Overly croweded.
January 2025
Waiting room was renovated but everyone is sitting on top of each other and no masks were available. There are appointments listed on the screen by first names and walking given the time to wait. I waited in parking lot after having to use the app to purchase my tests.
December 2024
Do not go to the Hunters Creek Branch without an appointment. I had no choice but to walk in without an appointment. I was the first one on the walk in list. 45 minutes later I left and went to the Dr. Phillips branch, which was excellent. I only live 5 minutes from Hunters Creek, but drove to Dr.Phillips for convenience.