Quest Diagnostics offers COVID-19 antibody testing by appointment. The locations have varying hours, some closing as early as 1:30 PM on certain days for training. Customers generally report a positive experience, with friendly and efficient staff. However, the check-in process can be challenging at times, with long lines due to technical issues. Customers also note that billing and online payment can be difficult to manage. Overall, Quest Diagnostics provides reliable lab testing services, though the check-in and billing aspects could use some improvement.
Overall good,but Check in Service can be improve significantly, and have more people serving is needed. example when my turns come send me text msg, I have no idea peson is anouncing my name did not even say it right. Overly croweded.
January 2025
Waiting room was renovated but everyone is sitting on top of each other and no masks were available. There are appointments listed on the screen by first names and walking given the time to wait. I waited in parking lot after having to use the app to purchase my tests.
December 2024
Do not go to the Hunters Creek Branch without an appointment. I had no choice but to walk in without an appointment. I was the first one on the walk in list. 45 minutes later I left and went to the Dr. Phillips branch, which was excellent. I only live 5 minutes from Hunters Creek, but drove to Dr.Phillips for convenience.
