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July 2020 by Caroline L.
My boyfriend and I got one of our phones fixed. After we picked up the phone and later that night, we noticed that it had been used to search pornography on Twitter. Disgusting. We debated about reporting it further, but we really had no desire to return or deal with the mess through customer service lines. We had proof based in search history, but it still would have been a mess to prove and we did not want to be misunderstood.I write this hoping that people will take my word for what happened and hoping that it does not happen to someone else.
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May 2020 by Blanca Jimenez
Total Scammers. We went in to simply switch a phone line. The guy at the store was hispanic and added all these things telling us it is free because we clearly didn't need it. We are now at our third month paying for the stuff this man added to our account that we didn't need. The guy clearly took advantage of two young people who were opening their first phone line together with literally no shame. I'm very disspointed in this service.
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May 2020 by Michael Gormley
Commission driven, so it’s not easy to get support for issues when you’re not trying to spend a grand on a new phone. They seem nice... but when the employee:customer ratio is 2:1 I expect some level of effective service from someone.
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March 2020 by Adrian B
The store technicians Shawn Revera was extreamly helpfull and fix my device fast.
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March 2020 by Anyrson Pierre
Sprint is Not the best phone company but the workers there are super awesome and very helpful. They can make you the company even when you know you shouldn't. I have been with sprint for 9 years, so I know.
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March 2020 by M.A. Bonacci
Thanks to all of the staff in the store who continued to provide us service while we waited for my phone repair. The gentleman in training with the red hair (sorry I didn’t catch your name!), Pedro, Jazmine, Cedric, Angel, & tech Maria C. For your great service and making us feel welcome! (Also for Maria for fixing my phone- thank you, thank you!)
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March 2020 by Heman Patel
Bad cell battery. Found nearest store and was fully functional within 30 mins. Good peoples
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February 2020 by Heather Edwards
Taylor was absolutely amazing. Professional, courteous, and my service was shorter than originally quoted. Thank you so much!
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February 2020 by Alex Pelosi
I upgraded my phone not too long ago, and after specifically telling the rep. that I didn't want two features she had spoken to me about, she added them to my account regardless.
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January 2020 by Hayes Weggeman
People are friendly here at this store and they helped me with a strange problem with my phone. They do full repairs and screen changes on phones. Even on phones from other carriers, no problem, they will still work on them. I appreciate them checking the apps that apparently created the problem. Thanks again.
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January 2020 by Larry Eugene Clinton
this company sucks, I switch to Boost Mobile, same phones, better service and I know exactly how much my phone bill is with out issues.
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January 2020 by Burk Jacob
Went here to turn in phones for their buyout program. First second in the door Samuel comes over and takes me to a desk and starts processing my order. Very customer oriented and definitely has been there for a while as transaction went very fast and smooth. You should have more salespeople like that.
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January 2020 by Savannah Beilfuss
Busted my note 9 pen, I needed a replacement, the guys there were more than happy to help. Very friendly and eager to make sure you are taken care of. Thank you guys!!!
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January 2020 by Corazon De Melon
Went here to repair my phone screen. Sevice was courteous and efficient.
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January 2020 by Douglas Thore
Michael was extremely helpful as was the other staff.
