Truist is a bank that can be busy, but customers report positive experiences. Staff are described as pleasant, thorough, helpful, professional, savvy, proficient, quick, and friendly. New management is noted. Despite potential waits, service is often efficient, with one customer reporting being in and out in ten minutes. The overall experiences are great, with customers looking forward to more positive interactions and thanking staff for their kindness and wonderful energy.
Only one person serves customers including cars... it has 7 windows without officials....
June 2024
I got to this Truist location 10 minutes after at 9:10 am on a Thursday and didn’t make it out of there until 9:53 AM. This is the worst service I have ever experienced in a bank in my life.
June 2024
5/23/2024 The bank is open and they do not ask to serve anyone because they do not have staff to work
