Swiss House is a family-established watch and clock shop that has been in operation since 1802, originally in Lucerne, Switzerland. One family member later immigrated to Chicago and then the business was brought to Orlando, Florida in 1953. For over 30 years, the current owner/operator Bart Polachek has continued the legacy of this full-service shop. Customers praise the Swiss House for its excellent service, reasonable pricing, and kind staff. The shop is known for its expertise in watch and clock repair, as well as its great selection of grandfather clocks. Customers have had positive experiences with the shop's specialists, who have been able to quickly fix various timepieces, including Seiko automatics, Bulova watches, and even a customer's writing instrument. The staff is also commended for their professionalism and for going the extra mile, such as showing a young customer the clock and watch movements, which made him very excited. Overall, Swiss House is a trusted and reliable establishment that continues to provide high-quality watch and clock services to the local community, maintaining the legacy of the family business.
Very knowledgeable on Swiss timepieces, had batteries for some really old watches. Pleasant, friendly, and timely.
May 2024
I had a writing instrument that I took apart and could not put back together. The gentleman was very professional and able to fix my mistake within a few minutes.
April 2024
Replaced special battery for my Bulova in just a few minutes and I was good to go. Excellent and knowledgeable watch repair and maintenance personnel.