June 2019 by MeteKesan
We went here as 8 people. The service was good. Margaritas was not great but was ok. Everybody liked the food. Indeed all ate burger except me. We end up paying on average 20$ per person including tip. This include 2 margaritas, appetizers, 7 burgers and 1 steak.
June 2019 by 87Paul87
We decided to go here as was conveniently located near our hotel. Oh what a mistake! We entered and was told there was a 20 minute Wait for a table. I thought this was odd as load of empty tables where visible. Anyway weather was bad outside so decided to wait. If only we had walked out. Server was sooooo slow and took forever to bring out our drink orders and also food. Having been to this chain in the UK the food was certainly not on par as back home. When asked for the bill the total came to $56 and we tipped (unhappily) $8. So we left the card as normal in the little folder they bring the bill out in. Server took this away then came back with the piece you sign to confirm the amount after swiping the card to my amazement she had swiped my card for $99 I immediately brought this to her attention and she said would resolve it however the amount has left my account. So my server Monica has charged me double the original amount the food was worth. I spoke to the manager who ensured me this is a pending transaction and will go back into my account. Spoken to my bank this is not the case and they have charged me the said amount. Con artists and liars is a good way to some up my experience here. I have attached my receipts as evidence of what I should have been charged and what I actually have been charged! AVOID very average food served alongside poor attitudes and service. I am currently disputing this transaction with my card provider!!!!
June 2019 by SBZ53217
The service was a little slower than I would expect. The quantity of food for the appetizers was small but, tasted good.
June 2019 by 263396
Visited TGi s the last time we were in Orlando and loved it . After reading recent reviews I was unsure whether to visit . Thankfully we visited last night . We did not wait long to be seated. The food was fantastic we both had steak with whiskey sauce and lovely mashed potatoes. Our server Alexa was very attentive . Thankfully we did not believe the negative reviews . A lovely dining experience .
May 2019 by Warwick v
Conveniently across the road from where we were staying so we decided to eat there. The lady at the front looked like she was doing us a favour by seating us. So much for American customer service!Our young waiter must have had a bad day or new on the job - forgot half our order, we had to ask for cutlery and the food was nothing like what I had experienced in the same chain back in England. All in all very disappointing.
May 2019 by Jennifer S
Sandro was beyond wonderful! He was so polite and made sure our drinks were filled and our food was how we liked it! The hostesses were so sweet as well. Beautiful smiles as they greeted us and then took us to our table. The food was hot and cooked correctly. Thank you for having such an amazing staff that made our experience the best!!!
May 2019 by Lynette Gonzalez
Service was great. I sat at the bar since I am was alone. The bartender Lily made me feel right at home! I am definitely returning!
May 2019 by Lori Lown
Went for all you can eat apps but they do them only from 9-12 pm. Server had no idea of specials. Said he was new but was on his own. We never even ordered. Just left because we knew it was gonna be bad.
April 2019 by chuck miller
Again it's Fridays as with all chains you come to know what to expect food was good. I had "simply grilled salmon" it was cooked well ,seasoned nicely, rice was dry except under the salmon, salad was good but small. Waiter was ready for shift to be over. You know my problem has always been with Friday's is you always get so little for the price. Now that's only my opinion. And as always EAT WELL.
April 2019 by David Sykes
Went here on a Sunday evening. Arrived at 19.15 and told there was a ten minute wait. After 30 minutes we were eventually shown to our table. We had a child with us but were not presented with a child menu or a drinks menu. We had to ask for both. We ordered drinks and these came out individually over a period of ten minutes. We ordered foodwhilst waiting for drinks. The food eventually arrived after 50 minutes from ordering it. Once it arrived the food was excellent. We complained to the manager but he did not seem particularly perturbed and explained they were very busy. All the time we were there they were only 50 percent occupancy. On asking for the check we were given a manager's discount of 20% off two out of four meals. Because of the service but not of the food (which was excellent) I don't think we would return.
April 2019 by Celissa King
Server was decent. Food was subpar. Ordered a well done hamburger and it came medium at the most. My son chicken tenders were hard as bricks. The place was almost empty except for maybe four tables. I can see why.
March 2019 by Anthony Haynes
Went to Fridays for a late dinner and at first impression was unimpressed due to the extended wait because of the lack of wait staff. But Our whole experience was shifted for the better blue to George. His attentiveness and positive attitude just made our dinner that much better. He was great as a waiter and would go back anytime to his section. Thanks George!!!
March 2019 by Madeline Jean
Dependable atmosphere: it seems to be consistent at this chain. The staff members were friendly and efficient. I had forgotten how salty their food is, and finding something that didn't contain a whole day's worth of calories was challenging. Not where to go when trying to lose weight, but the food is well prepared and the restaurant is big enough that the various groups eating dinner together seemed to be having a good time without bothering other groups.
February 2019 by Jackie Godlien
What a great experience. Our serve was friendly and we had so much fun. The prices are so reasonably. The food came quickly. The French onion was amazing for $5.00 it was a huge surprise. Everything was so tasty. Nothing negative to say. One thing I would request is some more combo choices so everyone could try more of the amazing food.
February 2019 by Jamie Rose
This was the best Friday’s experience I’ve ever had! I never have high expectations when going to a TGIFriday’s but this location changed that. We were seated right away and had George as our server. George was amazing! George was nice, attentive, and just great! The food came out fast and was delicious.
November 2018 by Mariano S.
Upon arriving we were not greeted. had to wait in front of employees without saying a word to us, until noticed (approx 4 minutes). I ordered a Buffalo Wingburger and the waitress asked how I wanted it cooked. Found out it was a hamburger with two wings attached to the bun by tooth picks. I indicated that I wanted to make sure the chicken was well done and the hamburger medium well. Received the food and the two wings on top of the hamburger, true to my fears were raw on the inside. The Hamburger was medium and not medium well. Brought it to the attention of the waitress and after she contacted the manager was informed that I would receive a small discount. The manager did not even come to the table to find out and see for him/her self how the food was. The small discount turned out to be a $2.00 on a $32.00 tab. The soda was $2.79 so it was a really small discount that did not even cover the cost of the soda. TGI Friday should close this location, there was a foul odor in the dining area that I though was like mold or something similar. I will not be going back to this location.
October 2018 by Lucas J.
This is one of the worst restaurant experiences I have ever had. The food was par but the service was abysmal. If a server wasn't slow they were rude. It took 20 minutes just to get checks to leave and we had to get the manager to do that for us and when we got our change it was still wrong. Never go here.
October 2018 by A.elam E.
I am in the customer service business so I never like to leave bad reviews because I know how they effect people. This is the worst TGI Friday's and I think yelp and grub hub should take them off as an option to even order from this location.?I am not sure who my driver was but they made him wait over an hour still no food so they had to cancel. I called the restaurant and they put me on hold for 10 min then hung up on me. I have never given a 1 star before but this place deserves it. I wish we can give no starts just a rating of a zero. Never got my food mind you I ordered it at 8 something pm just and didn't find out until 10 something pm I was not getting my food. Almost 2 hours waiting for food and you know at 10 something pm your choices of food delivery goes down. Please take them off yelp!
October 2018 by Edgardo Z.
I would said that this has been the worst experience ever in all my visits to TGI Fridays on an very slow night not even 30 customers we waited more than an hour for appetizers and then the food took another 30 minutes to get to the table and the staff ignored us didn't even offer refills on the drinks I requested to talk to the manager and I got a better attitude and response from the staff at the gas station on my next stop I would said the I don't usually post a review but I couldn't help my self this time
October 2018 by Gentry E.
Honestly it takes a lot for me to be a negative nancy in my reviews but I had to be honest. This location is hidden right behind pirates dinner adventure on international drive like 5 minutes from Universal Studios Orlando. I say that to say that their isn't a reason as to why this location is slow with customers. I came to this location on a Sunday during the NFL games. There must've been maybe 6-7 tables of families in the restaurant so I figured it should be quick and man I was super wrong. Im not exaggerating when I say that our food took 45 minutes to come out. Thinking we had enough time with one whole hour before I had to be where I had to be... we decided to go there and man I wasnt very happy. To top that, my wifes food had to be changed because they ran out of the chicken on the dish she ordered but yet they charged her full price. Hopefully it was just a day when the kitchen staff called in sick and thats why everything was as bad as it was.
September 2018 by Rob W.
This is clearly a location to stay away from. From the moment we walked in, we should have turned around. No host at front desk. When he finally showed up, we got the impression that he didn't know what to do. Never asked for a type of table but was told 5 mins for a booth. We found it odd when 2/3 of the restaurant was empty. We got a table. Ended up moving to bar to take advantage of drink specials. 20 mins later, no bar tender to take order. He was too busy serving the people already in his section, 3 couples, and drinks for rest of the servers. We got up and left. Not before asking for a manager. Jill, the bar manager, offered to get someone else to help us but totally ignored the fact her bartender was dying out there. Great job Jill! I am thinking for a restaurant in a tourist area, customer service is not top on their list More to this story which will be given to the GM Bradley but wanted to warn others
July 2018 by Michelle H.
Very relaxed atmosphere. Food is delish. They have drink specials but drinks still pricey. We were a family of four, had some beers and an appetizer and spent about 100.
June 2018 by Desa W.
Went with a group of 7 on a weekday evening. Service was slow to start, as the hostess forgot to tell our waiter about us, but the waiter pulled it together and did a good job. Food was decent, but restaurant was dirty. Bathrooms didn't look like they'd been cleaned in awhile. It's in the tourist zone, so some lenience is allowed, but it was not busy at the time. Staff seemed to be more interested in socializing than cleaning.
June 2018 by Todd G.
Great service!! Food is regular Friday's food. This place is also rarely crowded. Everyone is super friendly. I will continue to patronize this restaurant.
June 2018 by Janna A.
Loved this place. We went around 4pm so it wasn't busy. Food was awesome, came quick. They took our kids orders first so they could start making it (so awesome) our food was amazing. Clean restaurant. Our waiter was Justin. He was super attentive and walked by several times. All around great experience. Will return.
June 2018 by Hank P.
Came in to eat waited 20 minutes and then the server said he'd be back like 3 different times, took our order and took 10 more minutes to get drinks and then our food came out ( server was extremely nice ) but food was just ehhhhh ! I don't recommend it if you're in a hurry
May 2018 by Justin S.
This TGI Friday's has horrible reviews for a reason. This is by FAR the worst TGI Friday's I have ever been too. Waited over a hour for our food and was never even offered a refill for our drinks, literally had to ask our waitress 40 minutes in. When we finally received our meal, the chicken breast was literally the SMALLEST portion of chicken I have ever seen on a plate. I spoke to a manager about our concerns and he was extremely rude and condescending. He stated "I don't get what the problem is" and "sorry I can't make you happy" before he left. The ONLY silver lining is that they took ONE of the chicken meals off the bill, but trust me when I say that does not even come close to compensating for this experience. I highly suggest you avoid this location. We will not be going back to TGI Friday's after this experience.
April 2018 by Tracy Gray
The food was good and hot. The service was good and friendly the restaurant was clean. Definitely will chair accessible. A good place to bring your children. Grade for trendy and college crown. As for healthy options I'm sure you can find something on the menu. As for vegetarian and vegan you would definitely have to ask but I'm sure you could find a salad with no meat as for dressings I'm sure you could find a vinaigrette with no Dairy but I would definitely visit again.
April 2018 by Marion H
We had a great night here, made better by our waitress ‘Que’ who was very attentive. She was interactive with my wife and I, and we wish her and her baby a great future. Food was good.
April 2018 by glosholidaymaker998
Visited twice last week. Restaurant was close to our hotel and with 5 kids to feed after a long day at the parks it was ideal. We avoided the usual kids menu of burgers and mac cheese. Instead the kids shared the bucket of bones (bbq ribs and chicken wings) with sides of mashed potatoes and veggies - delicious! Adults chose ribs, seafood and pasta. The food was amazing. George our waiter was brilliant. The desserts were huge and yummy! Well worth a visit!