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November 2025 by Richard Rogers
I was taken care of with great care
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November 2025 by Zach2007
Mingo made all the difference in this dealership earning a 5star review. He went above and beyond to get my wife and I back on the road in a rental while our truck was getting fixed. If I lived in Orlando I would continually do buisness with this dealership and only use Mingo for all of our servicing needs.
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November 2025 by Roger Kelley
I got there earlier than scheduled and they helped me right away. The crew finished the repairs quickly and accurately. The staff put my key up to where other workers could get at it after the service department was closed so I get to my car when work went longer than expected.
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November 2025 by Helen Johnson
It was exceptionally awesome experience from Gio to the Finance Officer. Everyone I came in contact with including Ms Chris. I’m a Ford Generation Baby♥️
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November 2025 by Judie Curtiss
Everybody there is very kind, very courteous and very attentive.
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November 2025 by Carmen Diaz
Great service as always everytime I bring my truck for any service. Staff is also very professional and courteous.
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November 2025 by Kenneth Jenkins
Great service from the Collision Center. Everybody was very professional. I definitely recommend Tropical Ford
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October 2025 by Rafael Guzman
Service was performed quite fast however when called the following day due to a recall they said it was already finished but never received a call nor voicemail.
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October 2025 by Tiffany Lancaster
Vitalli is the best sales rep. Just purchased my 6th car
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October 2025 by Ben Mesidor
Frustrating experience at Tropical Ford. Called to inquire about a vehicle and was put on hold for 45 minutes. Not once did anyone check in or apologize for the delay. Needless to say, I won't be visiting their dealership anytime soon. If they can't manage their phone lines, I'm not confident in their customer service. Would not recommend.
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October 2025 by A10warthog
Outstanding service
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October 2025 by Brian Burger
Apparently ford corporate won’t stock all the recall parts and the service dept can’t get them ordered in till they observe the actual condition so I have to come back. I feel this process could be improved. Also the lounge bathrooms are great hopefully the remodel will continue into the waiting room. It would make my remote office work easier
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October 2025 by Harold Jones
Craig renewed my faith in dealerships service centers, or at least one, Tropical. Craig and I talked on the phone prior to scheduling my appointment. He listened well, understood my concerns, and assured me I was in good hand. He didn't try to set me up for unnecessary expenses. He kept me informed of all the findings along the way and told me my options. When I picked up my truck, there were no surprises. I was completely satisfied. Thanks you Tropical....
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October 2025 by Samuel Meneses
I went to tropical ford looking for a good and reliable car and thanks to Gabriel Villarreal, I bought my car there. He was very comprehensive and talkative. He even explained to me the entire car without hesitation. He is a excelente sales representative. Highly recommended if you are thinking on buy a new car, ask for Gabriel Villarreal.
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October 2025 by Amz Alminaza
Gabriel was very accommodating and straight forward with his dealings. He even helped in finding options with other ford dealer centers to give us what we preferred.
We highly appreciate him. Thanks