Trustco Bank, established in 1902, is known for its low-cost, high-quality banking products and services. With 144 branches across Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont, the bank emphasizes personal service and welcomes customers by name. Many customers appreciate the friendly and professional staff, particularly at the Lee Vista branch, where employees are recognized for their helpfulness and dedication. Reviews highlight the bank's top-notch customer service, with team members going above and beyond to resolve issues and provide support. Trustco Bank is also commended for its efficient handling of account security, having successfully managed fraud attempts. The bank offers various ways for customers to access their accounts, including a website and mobile app. Rated 5 stars by BauerFinancial, Trustco Bank is highly recommended by its customers for those seeking reliable and customer-focused banking services.
