Trustco Bank is highly praised for its exceptional customer service and welcoming atmosphere. Reviewers highlight the friendly and helpful staff, who treat customers like individuals rather than just numbers. The bank is recognized for its attentive service, with employees like Emily, Allisa, Dourna, and Melissa setting a high standard. Customers appreciate the personalized attention and the good rates on products like CDs. Overall, Trustco Bank is recommended for its amazing service and commitment to making customers feel valued.
Harry was the teller who handled my transaction. He was efficient and friendly, a true asset for any organization.
September 2026
Allisa J Kuberiet is the branch manager, she is wonderful and has always been very kind. She makes the bank feel like a second home! She’s always on time telling me about my finances and promotions they have. I love this bank I feel like everyone is truly welcoming!
September 2026
Nice staff that got my withdrawal done smoothly and quickly.
