CubeSmart Self Storage in Orlando is a facility noted for its affordable storage units and premium amenities like climate control. The location on West Colonial Drive provides a wide range of options. Multiple reviews highlight exceptional customer service from specific staff members, describing them as awesome, amazing, fast, friendly, efficient, pleasant, cordial, helpful, and kind. These employees are credited with providing excellent service, answering questions thoroughly, explaining policies well, and reducing customer stress during moves. They are recognized for being respectful and competent, even under difficult conditions. While some past experiences with other staff were described as awful or rude, the consistently praised service from these individuals makes them a standout reason for customers to recommend this location for a smooth storage experience. The business also offers moving supplies like boxes and tape to simplify the process.
We are downsizing and found this place. 5 x 10 was too small and they have 5 x 15. Price is much cheaper and Felecia is funny and helpful.
November 2025
I have used a couple of storage units and the customer service was awful and so was the units. Since I’ve been with CubesSmart Ms. Felelicia has been awesome. She has provided excellent customer service each time I come in to make a payment. She always greets me with a beautiful smile. Thanks Ms. Felecia
November 2025
Felicia helped me out tremendously with securing a unit that fit what I needed!
