CubeSmart Self Storage in Orlando is a facility noted for its affordable storage units and premium amenities like climate control. The location on West Colonial Drive provides a wide range of options. Multiple reviews highlight exceptional customer service from specific staff members, describing them as awesome, amazing, fast, friendly, efficient, pleasant, cordial, helpful, and kind. These employees are credited with providing excellent service, answering questions thoroughly, explaining policies well, and reducing customer stress during moves. They are recognized for being respectful and competent, even under difficult conditions. While some past experiences with other staff were described as awful or rude, the consistently praised service from these individuals makes them a standout reason for customers to recommend this location for a smooth storage experience. The business also offers moving supplies like boxes and tape to simplify the process.
I had a very good experience staff was nice very knowledgeable.
May 2026
Ms. Felecia was phenomenal! She picked the perfect unit for what I needed, heled pick the right boxes that I needed as well and the price was amazing compared to the other storage companies I went to and called around.. Ms. Felecia is the right person to work with hands down!
April 2026
Great staff. Super knowledgeable. Plus I did not lock my unit correctly when 1st moving in. A rep called me and informed to address the situation.
