Verizon's store in Orlando offers a range of services for mobile, 5G home internet, and business needs. Customers can visit the store or order online for convenient pick-up options, including free 2-day shipping and same-day delivery where available. Many reviews highlight the exceptional customer service provided by staff members like Harvey, Chris, Dylan, and Daren. Harvey is praised for his professionalism and ability to assist those who may not be tech-savvy. Chris is recognized for his extensive knowledge and friendly demeanor, making the shopping experience enjoyable and stress-free. Dylan is noted for sharing helpful promotions, while Daren stands out for his patience and dedication to improving the customer experience. Overall, the team at this Verizon location is committed to providing outstanding support, ensuring that customers leave satisfied and confident in their purchases.
I couldn’t be happier with the service and help I received from Gavin today when I had been having a plethora of issues with Verizon for months. It has hard to find such great customer service and patience in an employee these days. Thank you, Gavin!
January 2026
I was very surprised with the hospitality & the professionalism. This was my 1st time visiting Verizon in Florida & it felt very different than the northern states. Great service& very helpful tips on my upgrades. If I ever have an issue again I will be making my way to this same location.
December 2025
Caleb was great! We came in needing to port a line into an existing account. He gave us all the info and hooked us up with a great deal for a new device and line! He was super nice and helpful and didn’t take a lot of time. The whole interaction was pleasant and quick! Will return for any upgrades in the future.
