Pep Boys on South Lake Jessup Ave in Oviedo is a one-stop destination for auto repair, maintenance, oil changes, tires, brake work, and other services. Reviews highlight fantastic and friendly customer service, with customers feeling treated very well. The staff is described as straightforward, transparent with pricing, and not trying to upsell, which makes customers comfortable. Communication is excellent, with concerns listened to and addressed well, even for budget-minded customers. While most experiences are smooth and excellent, some note minor issues like interior smudges after service, though these were easily cleaned. In one case, a repair required a second visit, but the issue was fairly priced and fixed correctly, with the problem shown to the customer. The ability to check service status online is appreciated. Overall, this specific location is very well recommended for its fantastic service, expert work, and positive customer experience.
Treated well and serviced even better. Been coming here since it opened.
July 2026
The work was done on time for a good price with excellent communication.
July 2026
My experience was great from start to finish. The manager Josh was awesome and the mechanic Giovanni was extremely knowledgeable. Highly recommend the shop for your automotive service needs.
