Pep Boys on South Lake Jessup Ave in Oviedo is a one-stop destination for auto repair, maintenance, oil changes, tires, brake work, and other services. Reviews highlight fantastic and friendly customer service, with customers feeling treated very well. The staff is described as straightforward, transparent with pricing, and not trying to upsell, which makes customers comfortable. Communication is excellent, with concerns listened to and addressed well, even for budget-minded customers. While most experiences are smooth and excellent, some note minor issues like interior smudges after service, though these were easily cleaned. In one case, a repair required a second visit, but the issue was fairly priced and fixed correctly, with the problem shown to the customer. The ability to check service status online is appreciated. Overall, this specific location is very well recommended for its fantastic service, expert work, and positive customer experience.
Great experience, no crazy upsell. Work done well and efficiently. Had front CV axle replaced and oil change. Price was reasonable and everything was explained thoroughly.
April 2026
Walked in with no appointment to buy new tires for my vehicle. Service was quick and efficient. Service tech provided me a through assessment of maintenance items I may have to address in the future without trying to upsell anything.
March 2026
The people in here were so nice and pat was very helpful definitely appreciate him will be coming back and it’s not even a mile from home only thing is parking is a pain but that’s just an inconvenience that’s out of anyone’s control otherwise no complaints
