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“Came in with an open box with my item in it and a shipping label, I was in town for business and didn't have any shipping supplies with me, the women there were very nice and helped me package it with the provided tape and send it out!”
“Now that I have been here for some time now, the staff is amazing !! Shout out to coach joe.. he really brightens up the day! Thank you to all the staff that continuously help and understand my learning curves”
“Huge shout out to Malia (definitely spilling it incorrectly) who went way above and beyond to help me get my package so I could make my flight later this afternoon. She definitely could have told me tough luck, but she decided to help. I hope she is recognized for her excellence. What an absolute legend. Get her a raise!”
“I sent a package Priority Express to Seattle WA on Fri to arrive on Sat before 6pm, since it was prescription glasses replacement for my son . The package was not sent out on time 3days have passed. This morning I went to my local.post office to claim my money pack and to see where the package was i finally asked for a manager who was very informative and professional unlike the counter lady with a heavy Russian accent who was very rude and told me to Google the address of the distribution center ! Thank you to the manager at USPS Jog office. I don't recall his name sorry but a perfect gentleman he called me back to let me know package had arrived at Seattle today.”
“Was here today 15 min before closing, Cat was amazing, handled everybody so fast and efficient that 6 customers were taken care of. She is definitely at the right place!”
“Very convenient post office with a mom & pop type feel. Sisko is awesome and always willing to go the extra mile to assist! Have never had a bad experience here, looking forward to continued business with this location!”
“Very helpful staff. Friendly, and patient even under times of duress and peak hours. No complaints. The system as a whole may be imperfect but that’s not a reflection on the service at this location from my experience so far.”
“Its in the gas starion. YOU would Not find it if you didnt know it was inside the Gas stationGreat idea...No crowds or lines for mail service!!!But ita a full service post officeThe clerk was very helpful and so was a postman who hsppen to be therr picking up the mail whew!!!”
“This office is always very busy but I choose this location over others because the staff is willing to help when they can and the kiosks are almost always working.”
“The gentleman behind the counter very polite and professional. It was a lot faster, in and out for me than the large Post Office on Blue Heron Blvd. Traffic is calmer also on Park Ave. I'm definitely going back again !”
“Almost didn't go here because of the reviews, then saw all USPS' in the area are ranked poorly. As someone who had a good experience that you'd expect from a post office, I am going to share it!I came in to mail in a passport renewal form with my old passport and a check, so instantly that level of adulting stressed me out. I didn't have an envelope and didn't know what I was doing. This was on a Wednesday afternoon at 1:30pm and there were 2 associates working. One woman helped me get my life together. She was kind and patient, discussed priority envelope options, etc. I stepped aside to write out the mailing address and package my forms so she could service other customers, but there was never a line of more than one person waiting.I just tracked my package and saw it left the facility at the end of that same day so in my eyes they did everything they could and more for me.”
“I had a very helpful and friendly employee today assist me with forwarding my mail. The place was empty which is more than I can say for the Blue Heron office. Always 20 people in line at that one.”
“Alexis, helped me every way possible. I noticed she treated challenging customers with dignity and respect. She has great customer service. I would recommend her in a supervisor position or manger position. She is very loving and goes above and beyond.”
“My wife and I had our passport appointment today, and I wanted to commend Tonie. She was exceptionally professional, helpful, and kind throughout the entire process. Kudos for her!!!”
“I have gone to pick up packages when they are not left at the door of the house or the mailbox and I have no complaints with them!! They always give you excellent and personalized attention!!!
Excellent location very close to the house”
“I love this place. The extended hours are very convenient. Most of the employees are friendly and patient. I also appreciate the old postal themed paintings in the lobby. Definitely my favorite post office in the area.”
“I came into the post office to process my passport and had the great luck when I met Tanisha in the passport department. From the beginning she was very helpful beyond what one would expect. She was patient and attentive as I expressed I was under a time crunch. I was having a problem obtaining my birth certificate in a timely fashion. She worked with me by showing me where to apply on line and she made the process easier. She looked over my paperwork and advised and educated my in other areas that would expedite my paperwork.The entire time I’ve interacted with her, she was so kind and helpful. She gave me great advice throughout the process and her demeanor was upbeat and friendly. She expressed amazing customer service and in the end I was able to get my passport issued.”
“I have been the passport agent at this location for 4 or 5 years. I am so sorry for the ones that had a bad experience with getting your passport done at this location but there is supposed to be more than one person doing passports at each location. Thank you so much for submitting your reviews. We are working on avenues to make things better. Your input means a lot and God bless.”
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“One of a kind—welcoming, supportive, and caring, with a true sense of community. Impeccably clean and well-organized.
We encountered a small complication (entirely our fault), and the staff took the extra time and effort to help us resolve an issue that by no means was their problem. Even beyond our personal experience, this place truly stands out—well above standard in both organization and helpfulness.”