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“10/10 Experience
Everything from the first phone call was exceptional, everyone I spoke with was kind and helpful, getting a quote for my 2010 Toyota Prius replacement HV battery was painless, their prices are the best in the area, and they squeezed me in for an appointment in two business days.
The actual appointment started 15 minutes before 9AM and I was leaving with my Prius 9:28AM. These guys/gal are incredibly fast.
I did a battery life expectancy test via Dr. Prius after the battery was installed (and driven for roughly 30 miles) and it came back with 85% battery life (roughly, not as precise as a proper cell load test, but the best you can get on your own OBD reader). This was for their cheapest option of a reconditioned/refurbished replacement battery.
I am incredibly happy with the work performed and the speed of the appointment, as well as the new lease on life my 210K mile Prius has!”
“Kevin was so helpful and knowledgeable, but most importantly he was honest! I had an oil change coupon for Sun Toyota which I have been going regularly every 5000 miles so I had that done Friday. The mechanic sent a video to my phone while I waited for my car and everything that was told to me that was wrong with my car Kevin proved was not! It is extremely refreshing to find someone who has integrity and exceeds the requirements of their job title! Absolutely amazing job, I am extremely grateful 🙏☺”
“LBP consistently delivers expertise and professionalism. I’ve been a customer for years and can safely say their customer service and product quality are second to none. They are a partner you can trust and well worth the investment!”
“I needed my Key fob replaced, and I was greeted with a smile and helped by a very knowledgeable, friendly and kind salesman. I will definitely go back to this store and recommend it to my friends. I think Jim helped me- I wish I would have jotted his name down- he was fantastic!”
“My wife battery was bad on her Acura. I gave them a call where Ryan said come right in they would take care of her. When she arrived the team was super helpful and was great to work with. Thank you guys very much.”
“Came in with a simple fix to most but without proper tools the job couldn't be done. Jordan automatically helped me with everything including replacing the other side as well without me asking. He was beyond knowledgeable and kind. Thank you for your help 🙏”
“Travis and the manager were so helpful when doing a warranty exchange on my battery. Travis also helped replace my battery and windshield wiper. They went above and beyond and I will definitely come back for help!”
“Google gave me the incorrect number for my tail lights. I bought two sets, installed one and realize it was the wrong set. Big boss man behind the counter didn't even hesitate to grab the new ones refund my card within minutes and I had the right ones in my hands and installed in my car.”
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“greeted by Dawn and Jackie both of them were great assistance and locating our Trailer Bearings we were needing just a overall great experience! Both of them very knowledgeable.”