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“Really cool store. Super cool dresses and close for women. Very flattering and really priced good. Got some really good tees in there. Oh and an artist in Tennessee hand draws these pieces in there that are so good. Go check it out!!”
“Awesome customer service took the time out of her day to get to know me and my friend and have a great conversation with us. Aswell as having a BEAUTIFUL store so gorgeous!!”
“I have to give a great big shout out to the airbrush department. Had a custom sweatshirt done for my grandson and they did a awesome job. Thank you for doing such a great job”
“I was recently at the store at Pier Park in Panama City Beach. I needed to make a return/exchange without the receipt. The salesperson, Claire, went above and beyond to assist me in locating my purchase on the computer. She is a wonderful asset to your store!”
“I highly recommend The Shops to everyone! They have something for everyone AND supports local small businesses!! Great selection of women’s and children’s clothing/accessories and you can get your sparkle on with permanent jewelry on site!”
“The staff here, especially the receptionist Rochelle was very accommodating and very helpful making finding all of the beachwear items and accessories I needed quick and easy!
Perfect place to get all your beach wear! Very large colorful and inviting store!
10/10 would very much recommend!”
“UPDATE: Lisa E. at Beall's Guest Services was very helpful in addressing our concerns. She demonstrated professionalism and took the time to carefully look into and resolve our complaint and concerns. That gave us a better impression of Bealls. We marked up our review from one star to five based on our interaction with Lisa E. Thank you.
Go shop elsewhere. Beware of how they treat their customers. We are locals and will never shop this store again as they sell junk. We tried to return a beach cart and they claimed at check out they would have informed us an item was non-refundable if it did not work. It was an $80 cart, and totally did not work. We would never have bought it at that price if we knew if it didnt work, we couldn't get assistance. They never told us about this policy, instead, just chatted with us as we were new to area. They sell products that do not perform as advertised. This was our first purchase and last. No wonder its empty.There are plenty of other good places to shop in the area that offer items that actually work and explain store policies.”
“Was such a throwback in the best way possible. I love the music especially and how it actually reminds me of Hot Topic from the 2000s. The hot topics that I’ve been to in the past years like in Atlanta and France I thought we’re so Mainstream But this one is so nostalgic oh my God, I love it ❤️. They didn’t have what I was looking for (it was tarot cards fwi), but the vibes were immaculate. I don’t know what song they were playing when I walked in but it reminded me of Brag by the Home Team. Highly recommend if you’re looking for an Authentic Hot Topic.”
“Love this store and the brand!
Very well made , great quality and as they say: “you get what you pay for”.
Their clothing is at a higher price point and totally worth it. Jarrod and his staff are really welcoming they understand what customer service means and Sally the White Golden Retriever was a plus for me.
Anyone that has a dog in their store is automatically super cool!”
“This facility is so neat and clean. They have so many options for scrubs with different styles, colors, and brands. I especially was impressed with the customer service. Liz was incredibly friendly and professional. She was attentive in asking what style scrubs I prefer and giving me her own personal opinion and even helped me find my new favorite scrubs! I would highly recommend this shop to anyone needing new scrubs!!”
“Cheyenne at Pier Park was amazing help for me today. I am trying to find my daughter jeans and because she is tall it has been so difficult. I appreciate Cheyenne’s help sooooooo much!”
“My daughter got her braids done by Caicos, and we had such a wonderful experience! She was extremely professional, friendly, and kind. The braids turned out absolutely beautiful, and my daughter loved them! We’re so happy with the results and would definitely recommend her. ❤”
“Great sale going on when I went in. The store is very compact but they have done an excellent job getting as much in a small space without making it impossible to look. Staff is awesome- friendly, funny, and personalable with their customers.”
“Great deals on antique items. Found a 1960s radio that still works for just $15! Also purchased two vintage reading books for $9. I had to walk around the shop twice to make sure I didn't miss anything antique. The cashier was also the artist that refurbishes some of the items by painting over the original pieces and distresses them. Paint was also sold at this store for those talently artistic and creative in DIY projects.”
“OH MY GAWDDD MITCH!!!!! I will never forget Mitch! What an amazing associate and person! The kindest and SO KNOWLEDGABLE!! He really should be at the top of the chain because he is amazing. I don’t think I can express how wonderful he was. It was Friday, beyond busy, and somehow helping 400 other people but we got the sizes we needed asap… kind of amazing. Plus he took the time to explain everything, he knows so much about what he is selling and cares to tell people about them. I don’t know how he does it. He needs a raise, promotion, idc, he needs something. We come here every time we go to PCB or even Destin, we make the drive bc we love this store so much, now we’ll come down to PCB just for Mitch! He was seriously that good. Thank you so much Mitch! I would give Mitch 100 stars!”
“Great Store!
A beautiful, classy, and well-organized store with a great variety of products. The prices are reasonable, and there are plenty of good options to choose from. Keep up the great work, and continue offering even better deals and promotions. You’re doing a great job! ⭐👏”
“Miss Selma (? I think that's how you spell it, wears a beautiful headscarf) was so incredible and so nice. I had to exchange like 6 pairs of jeans and she didn't judge me or be all rude about it like most people do for an exchange. Incredibly professional and super sweet. I definitely want to come back and shop here after that experience!!”
“Thank you CHEYENE for being amazing and helping with finding out that what my daughter needed was a long. No more pants that don’t fit properly. I am BEYOND thankful for you help and I hope someone from your store in Pier Park acknowledges you and NATALIE, AMY and MANDY for customer service excellence.”
“Every year my mom and I shop here on our girl’s beach trip. I always find something cute I need to take home. This year I found the perfect dress to wear for my daughter’s 21st birthday trip to Nashville! Can’t wait to visit again next year!”
“It was are first time at the beach and the people there were so nice and I think you would really enjoy the store and by the way it is cheaper In the winter time than summer in Panama City Beach Florida”
“Karlie is in here all the time when my friend and I come to visit! She’s always on point with her customer service and she makes sure all customers leave satisfied. This girl needs a raise! She’s the sweetest ever”
“A store with excellent customer service and a wide variety of clothing. The items are of good quality and reasonably priced. The atmosphere is organized and pleasant. It’s well worth a visit to check out the new arrivals”
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“So customer service was great but let’s talk about the quality of the material in which their clothes were made of, it’s def giving rich and expensive at a fraction of that cost. Definitely coming back.”