“They answered the phone quickly, answered my question correctly, greeted me at the door, directed me to my product and checked me out quickly.
Great service!”
“I've never had an auto parts store allegiance. It nearly 9pm and my headlight went out. I needed a new one, so I stopped by O'Reilly's to grab one for my husband to change it. Assistant manager, Jason, offered without prompting. Kudos to him for being a nice and caring guy. A lot of people would have let a woman continue on home without offering to help. Took him maybe 2 minutes tops to change it out. O'Reilly's will now be my go to.”
“I couldn’t decide whether to go here or Advance, and idk who they’ve got elsewhere, but I stopped here on chance, and this guy Connor helped me change the tail light and top off low oil for my Harley that I’m just learning maintenance on. He needs a raise!! Kind, knowledgeable, patient, helpful—I can tell he is passionate about his job! He gave me a whole lesson on my engine (which I did ask for; he was not mansplaining, lol) and made sure he took care of me and another young customer who was also learning about his truck. I think the other guy on duty must have just been tired… 😂 Idk. I like to assume people are always doing their best, but Connor was single-handedly making O’Reilly’s some money. Will always come back when in PCB!!”
“I had to order some replacement skyjacker shocks. They were very helpful. I already had the part numbers available to me but they were incorrect on the part number that I needed for my particular application so they were very helpful and overall have had no negative experiences in O’reillys.”
“Whenever we need a battery..we always go there. Super great and very courteous. We have never been disappointed...and so easy to drive in and drive out....SATISFYED!”