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“Nickolas got us two new phones switched over in reasonable time. He was patient and focused on us as the customer even though there was heavy foot traffic at that time of day.”
“Everyone in this store was extremely helpful, very nice and professional. I would definitely come back. Great customer service! Edward offers great customer service.”
“I just left the Verizon store on State Rd 70 in Bradenton. I haven't even left the store yet. I'm sitting in my car and I have to leave this review. Kenton and Taylor were absolutely incredible. Not only were they so helpful and friendly but they really know their job. They are both so knowledgeable. You can tell they have integrity when it comes to their job. I've been a customer Verizon for about 25 years and I've never been so happy leaving a store. Thank you, Kenton and Taylor you both are amazing. Keep up the hard work. And by the way, we all look great in this picture. I'll see you guys soon. I hope. Thanks again.”
“Excellent, professional service. Nick is awesome, helped save me money on my monthly bill, assisted me with data transfer on new phones, helped find the best money saving promotions for me.
He is a credit to this organization and an all around good person.
Highly recommend.”
“I am a business owner and have multiple phones /tablets. I love going to this store . AJ is the best and I will always continue to go to this location . I usually don’t write reviews but he was so great I just had to !”
“Highly Recommend! I dropped my phone cracked my glass on my Galaxy s23. I searched and saw great reviews for Joe at PCCELL Phone Repair Went in and he said he could have it repaired in 1 hrs and done in 1 hr excellent jobThank you”
“When I first opened my account, I was supposed to receive a promotional credit for turning in my phone toward a new purchase, but the promotion never went through. Julian immediately understood the issue, took ownership of the situation, and resolved everything quickly and professionally. He went above and beyond to make sure the credit was honored, explained each step clearly, and handled the entire process with patience and care. Exceptional customer service like this is rare—huge thank you to Julian for making a stressful situation effortless.”
“The representative was extremely helpful, courteous, and knowledgeable. They made the whole process smooth and stress-free— from helping me pick the right pan to setting up my phone and answering all my questions. And I left the store completely satisfied and confident in my choice. Highly recommended stopping by if you need reliable Total wireless service with excellent support!”
“Ariel and Raynaldo is AMAZING!!! They greeted me at the door and they were very pleasant ? Customer Service was Awesome!!! If anyone has Any issues or if anyone needs fast service with accuracy, this location is EXCELLENT!!!”
“I went to check my phone because my Bluetooth wasn't working anymore so Mr. Frankie helped me hard reset my phone and was nice enough to allow me to use a speaker to find out if the hard reset worked or not and it did.”
“Switched my service to cricket and Natalie the employee there was so nice and very helpful. She set my phone up with everything I needed and transferred everything from one phone to the other for me.she spent over an hour assisting me and was pleasant the whole time. Thank You!”
“I cannot say enough great things about the team here — especially Sebastian! When our internet went down, it completely disrupted our business since everything we do runs online. I was stressed and running out of solutions, but Sebastian stepped in with clear guidance, practical advice, and immediate support.
Because of his knowledge and responsiveness, we were back up and running much faster than I expected. He was patient, professional, and incredibly helpful during a high-pressure situation.
If you need reliable service and someone who truly knows what they’re doing, this is the place to go. Thank you again, Sebastian — we are so grateful!”
“I went to cricket wireless today and had Yisel help me. She was very knowledgeable about everything and was so professional. I am so glad she was there to help me. I feel she did a amazing job and I feel peace of mind. Thanks for having her working for Cricket.”
“(Translated by Google) Excellent attention from the Puerto Rican who works there. I loved it and they also have good prices.(Original)Excelente la atención de la boricua que trabaja ahí. Me encantó además tienen buenos precios.”
“I want to thank the ladies at Boost!!! They helped me with a very broken phone. My business is ran from my phone, so it was so important to have. I'm so grateful ? and those employees made my day!!!! Thank you all so much!!”
“Received excellent service in person at Verizon store. Everyone we encountered went above and beyond, introduced themselves and shook our hands. We will definitely be back for troubleshooting and / or future purchases.”
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“My husband and I had an excellent experience working with Angel at Verizon. From the moment we walked in, Angel was professional, knowledgeable, and genuinely helpful. He took the time to understand exactly what we needed, explained all of our options clearly, and made sure we felt confident in our decisions.
What really stood out was his patience and attention to detail. He never rushed the process and made sure everything was set up correctly before we left. It’s rare to find someone who combines great customer service with real expertise, but Angel definitely does.
If you’re visiting Verizon, we highly recommend asking for Angel. He made the entire experience smooth, stress free, and actually enjoyable.”