Well, Ms. Cindy the teller was very helpful. I explained I opened up a new savings account online and did not know my acct. she asked for my Drivers license and VOILA. So far so good.I also had a brief conversation with the VP and she was also very helpful. Again so far so GOOD!
February 2022
The best credit union. You are a member of the family. No surprises, just good old excellent customer service all the time. Greeted, listened to and they help facilitate all your needs. Home, auto, loans,....as good as it gets. Never been curious to know any bank else in 40 years. They are the veru? ? best.
November 2019
Besides offering a full range of services at nominal costs (if any), First Florida Credit Union has the nicest staff I have ever encountered anywhere, much less with a financial institution.
First Florida Credit Union is headquartered in Jacksonville and operates 19 branches throughout the state, serving more than 60,000 members. As a not-for-profit, member-owned cooperative, our primary focus is to serve the financial needs of our members. Because First Florida does not have stockholders, "people before profits" is alive and well. Earnings are returned to members in the form of lower rates and fees, in addition to higher earnings on deposits.