Pines Ford Collision is a reliable and customer-focused auto body and service center. Customers appreciate the friendly and professional team, especially highlighting staff members who are courteous, humble, and attentive. The office manager is recognized for her kindness and dedication to satisfying clients, making the overall experience smooth and stress-free. The collision center handles paint and body work effectively, with some customers noting that the work was completed under the initial quote and to their satisfaction. The team also offers excellent customer service, including follow-ups and timely communication, which clients find very helpful. Additionally, the dealership provides convenient services such as rideshares for appointments and the ability to bring in vehicles without prior scheduling. Customers have also praised the knowledgeable staff, like Rey and Ninfa, for their expertise and helpfulness in routine maintenance and repairs. Overall, Pines Ford Collision and Service Center is known for quality work, friendly staff, and a focus on making the customer experience positive, whether for collision repairs or regular vehicle maintenance.
I had a very positive experience at this Ford service center.The staff was friendly, professional, and the repair was done quickly with excellent results. Highly recommend their service!
August 2025
Great place. Quality staff and they are very convenient and accommodating.
July 2025
I had a great experience at Pines Ford Collision. Lilly was incredibly transparent and communicative throughout the entire process. My car was fixed and they even cleaned the inside. It was a pleasure working with Lilly.