The New Warrington Rd location has to be the best BOA branch in Pensacola when it comes to customer service. They acknowledge you as soon as you come through the door and everyone there seems to like what they do. It's evident in their courteousness and swift solution finding.
December 2023
They NEVER answer the phone. I have one question and I am supposed to make an appointment or travel to the branch to ask a simple question. Their customer service sucks! I'm closing accounts and moving on.
November 2022
In all my years of cashing a check I've never been told we can't cash your check because Richard is on my license and Rick was on the check. All other banks recognize its the same!! Will never do business with Bank of America!
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.