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9AM - 4:30PM
4240 W Fairfield Dr, Pensacola
Banks
“Janet at with the call center called to verify some important information with me, she was very knowledgeable, professional and very nice. My peace of mind was satisfied thanks to Janet”
“Had just opened the account and filled out an online loan application for a boat. Sent the type of boat I was interested in to Miste and she told me the value of the boat and what the bank would loan me. I told her I was going to purchase it and within an hour the check was available for me to pick up at any branch of my choice. Amazingly simple process.”
“I have been a member of Pen Air for over 30 years. All I have to say about them is good. There employees are the best and I have never come across one with an attitude.”
9AM - 4:30PM
250 W Airport Blvd, Pensacola
Banks
“Great service Mrs Joiner was awesome see was very patient and knowledgeable she worked through many problems that my insurance and car dealership had made errors on Members First is very blessed to have such caring person working for you”
“I cannot thank Troy enough for everything she has done for me at First Members Credit Union on 9th Avenue in Pensacola, Florida. She helped me get the loan that allowed me to keep my car, and I will always be grateful.
Troy is professional, kind, understanding, and incredibly efficient. She took the time to listen, answered all my questions, and made a stressful situation much easier. More than anything, she has a truly big heart and genuinely cares about helping people.
To me, Troy is an angel. She went above and beyond, and I highly recommend anyone looking for outstanding customer service to ask for her. First Members Credit Union is very fortunate to have someone as dedicated and compassionate as Troy on their team. Thank you from the bottom of my heart.”
“Great experience ! Our bank teller Amanda was so very nice and very accommodating and helpful for me and my husband. We were able to be assisted on getting a Co-op transfer . Will be back soon ! Definitely recommend ! 😊”
“In this day and age, "Big Banking" is considered to be the standard. I understand that better than most due to growing up with the CEO of Bank of America and his brothers and sisters as neighbors. (We always made Brian be the banker when we played Monopoly! Talk about deja vu! LOL)But for those of us that remember simpler times when banking was a personal contact thing where you dealt directly with the people that made the decisions, we often believe those times are long gone. But thanks to BotS, they aren't since it is one of those rare...almost extinct...financial centers where the words "Hometown Bank" isn't just a PR catch-phrase, but rather is reality! Super friendly and always helpful and professional staff that calls you by name. Great west side location. Wide range of services and financial products. The president isn't squirrelled away behind walls or hidden out on another floor, but rather right out there in the main lobby and always ready to help you herself if need be. They even give out doggie treats at the drive-thru if you have Rover along helping you run errands! Now THAT'S "old fashioned, hometown banking" at its best! I know all that are reasons that I have been a customer for nearly two decades and will continue to be for many more years to come I'm sure.”
“Kudo's to CB for being very friendly to a very popular news channel that was recording outside of the building last week. They just posted the video and the employee working at CB was incredibly friendly and even brought KULT News a bottle of water.
This is why it always pays to be friendly to others because you never know who they really might be. This channel brings in literally millions of views and your bank is highlighted in the most positive of ways. Your customers should be happy knowing that this employee went above and beyond. Well done CB”
7:30AM - 4PM
108 S Reus St, Pensacola
Banks
“I had an easy and quick auto refinance with Beth! I’ve been a member for a long time and My Pensacola Credit Union never disappoints. Love the people and attention they provide.”
“Kendall went above and beyond today! She was helpful, knowledgeable, and patient with my 85 year old aunt. Victor jumped in where needed giving us an overall peaceful interaction today!”
“Absolutely outstanding experience with Gulf Winds Credit Union! From start to finish, their level of customer service was nothing short of exceptional. Every time I’ve interacted with this office, the staff has been incredibly helpful, friendly, and professional—but my most recent experience truly deserves recognition.
A huge thank you to Jonathan Stallworth and Jasmine Warr for their incredible support in helping me close out my auto loan. They went above and beyond to make the process smooth and stress-free. Not only did they guide me through every step with clear and consistent communication, but they also worked hard to ensure I received the best possible deal.
Jonathan and Jasmine didn’t just help close out the loan—they improved it. They found me a better warranty than I had before and secured excellent GAP coverage at a great price. Their attention to detail and dedication to helping customers is unmatched.
It’s rare to find a team so committed to service, and I truly felt like a valued member rather than just another account. Gulf Winds Credit Union continues to set the standard for customer care, and thanks to people like Jonathan and Jasmine, I’ll be recommending them to everyone I know. Five stars all the way!”
“When I moved to Pensacola open my account up over 10 years ago, I've been happy with y'all guys. That's why I'm still with y'all. Thanks for serving me for smiles”
“I went into PenAir for two illicit charges on my debit card. Carrie was great. She was able to remove the charges, and recommended that I use a credit card for purchases for better protection against fraud. I left with a new credit card to take care of that issue. Thanks very much Carrie.
Thanks, Roy Skinner”
“Awesome I invest $1000 and i am earning $11,000 on weekly basis, Mrs Karen a good and trustworthy account manager that allows me to withdraw my profits anytime I want and I can monitor everything going on in my account when she is busy trading with her expert team and I don't have issues with pending withdrawals she's a very honest woman. I have no way of thanking her than letting people know about her services and recommend her for everyone to trade on her platform. She's 100% accurate and up-to-date. Kindly contact Mrs Karen via”
“We left PNC Bank and went to ServisFirst as many of our small business owner friends recommended them. The staff is extremely friendly and very easy to work with. (And I mean all of them!) They don't hold our high dollar checks and the online and app user face is easy to navigate. The only downside, in my opinion, is the required minimum balance of $2,000 for business accounts. It's painful but know it's good as it forces us to be better managers of our spending and stay on top of collecting from our clients.”
8:30AM - 4:30PM
219 E Garden St Ste 100, Pensacola
Banks
“We work with Diane here. She's fantastic and always goes above and beyond for us. Fantastic service.
Additionally, the branch on 12th is great as well.”
“My husband, daughter and I recently had the pleasure of working with Loyalty Credit Union, specifically with Sharon Butler, and I felt compelled to share our experience.
Sharon assisted us with an auto refinance as well as several other financial matters, and I can honestly say the level of customer service we received was exceptional. She was incredibly professional, knowledgeable, patient, and personable throughout the entire process. She took the time to explain everything clearly, answer all of our questions, and made us feel like more than just another account.
We have worked with other banks and even other credit unions in the past, and we have never experienced this level of personalized care and professionalism.
Because of Sharon and the outstanding experience we had, we made the decision to move all of our banking to Loyalty Credit Union.
If you’re looking for a financial institution that truly values its members, I highly recommend Loyalty Credit Union—and if you have the opportunity to work with Sharon Butler, you will be in excellent hands.”
9AM - 4:30PM
13330 Sorrento Rd, Pensacola
Banks
“I have had a Warrington Bank checking account for 17 years since I moved to Pensacola in 1998 as I always prefer to bank at a place close to my home in this case, Perdido Key.From the very beginning they strongly exceeded my expectations of what I had experienced with other banks/credit unions prior to moving to Pensacola. In 2001, My Brother and I, bought a business in Perdido and all our business accounts have been with Warrington Bank for 15 years. Warrington bank has never let me or my company down, never failed to take care of a problem immediately. They are loyal to their customers. They treat you like a friend , not just someone walking in the door they don't know. Whenever possible, they credit your deposits in a more timely manner than the so called bigger banks in town who always come up with a reason or excuse to put a hold on every check you deposit. Warrington bank reminds me of when I was younger, growing up in a small town in central Florida and you were able to actually have a relationship with the friendly local small town bank before all the big banks bought out all the smaller banks and customer service went to you know where. They have not been able to buy out Warrington Bank and I hope that never happens. I highly recommend Warrington if you need a checking account, business account, debit card, savings etc or an auto loan and many other loan products etc. They are the best bank in Pensacola, Florida, bar none. Lance Durrance”
9AM - 4:30PM
50 Beverly Pkwy, Pensacola
Banks
“Debra Haskin Relationship Banker II, was amazing. She listened to my problem and jumped into action to get my account working. To say she went above and beyond is an understatement. She corrected my problem in thirty minutes. When my home banker was on day four. She cared and it showed.”
“Good customer service always fast and speedy. I enjoy being with this credit union as opposed to being with Navy Federal where it's so hard to get into the credit Union and the lines are so long. Sometime it just defeats the whole purpose. I get the same quality products here without all the hassle.”
“By far the BEST loan experience I've had over my 60+ years. Land loan only 9% down. Great service & very personal. Look no further. Just a satisfied customer!”
“It is difficult at times to find a bank that has it all but look no further. Hancock Whitney has it all with smiling faces ready to assist in everything you may need. I am a Navy widow. Whitney bank has looked after me for over 25 years. Take it from me, if you want your assets looked after properly, open an account with Hancock Whitney today.”
“My wife had a great associate Tasha at 440 N Navy Blvd, Pensacola location. The associate was very helpful, knowledgeable and pleasant to work with. Tasha is great asset to the credit union.”
8:30AM - 5PM
201 N Palafox St, Pensacola
Banks
“I always get excellent service. I'm proud to be a member of this bank. Treated like a real person, no matter what. I'm here to say you cannot go wrong. Doing business with these folks.”
9AM - 4:30PM
70 N Baylen St, Pensacola
Banks
“I appreciate Ryan so much for going above and beyond today in helping me getting the changes i needed done on my account, you truly understand the concept of customer service and I can see you love what you do. Keep on shining Ryan sending a big shout out and thank you.”
“I have been a member for about 13 years! I think they are the most customer friendly credit union in the United States. I live in Indiana but just financed a new GMC pickup through HFCU and Christina Miller did an amazing job of getting it done! Thank you
Monte Miller”
“Rachel at Centennial Bank on 2200 Airport Blvd. was exceptionally kind and professional. The teller next to her (I’ll get her name next time, or perhaps someone can respond with it) was just as kind...smiling, laughing, and creating a welcoming atmosphere.
I explained to Rachel that I wasn’t a member, but I needed to cash a check written by a business their bank represents. I also mentioned that Publix had denied it through a third-party service on yesterday evening. Rachel immediately showed genuine concern. Even though she didn’t have to, she apologized for the inconvenience and reassured me that she wanted to make sure I hadn’t gone out of my way. This wasn’t scripted or sarcastic...her professionalism and empathy came through naturally.
On top of that, she proudly explained that even though I don’t have an account, Centennial charges no fee to cash checks from businesses they represent. That simple gesture of courtesy and fairness left a lasting impression.
Rachel truly turned what could have been a frustrating errand into a positive experience. Centennial Bank is fortunate to have employees like her who embody both professionalism and empathy. I will be back as a client!”
7:30AM - 3:30PM
1990 N E St, Pensacola
Banks
“I only have a car loan with Harvesters, my check payment for January was not received at the Cantonment branch.
Joy, at this N E Street branch, was knowledgable in suggesting a stop payment via the sending credit union. She also documented the account & ensured that, if the check however unlikely did show up, she would be able to remove the fee.”
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“I am a 54 And this is my first banking account Shelby was the one that did my intake she was awesome and the Bank manager Charisse and her train e finished the account and got me started so I can have credit they both were great too all and all I am vary satisfied”