PNC Bank is described by customers as a place with helpful staff who go above and beyond. Reviews mention that the range of products, services, and digital solutions can help manage both simple and complex financial needs. The local branch staff are noted as extremely helpful for both business and personal accounts over many years. Specific employees are praised for their customer service, for being polite and efficient, and for providing good financial guidance. The bank's app is also highlighted as extremely efficient. Customers express gratitude for the assistance they received, which in some cases prevented them from changing banks.
Kira was able to get it done on the Thursday before 4th of July. I went to 3 other PNC branches with issues cashing a check and she was able to make a phone call and get it done at the last hour! Phenomenal
February 2026
Great service, very efficient and Stephanie went over a beyond helping my mom and I.
February 2024
Started with a cold call from Wyvetta and ended up putting me in a much much better place financially. Cant express my gratitude more.When in doubt, give her a call. If she can help, she will. If not, at least you tried.Wyvetta, Truly appreciate your help.
