Metro by T-Mobile at 8102 N Davis Hwy Ste 5 offers excellent prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers praise the friendly and professional staff, highlighting employees like Catalina, Lorrie, Victoria, and Heather for their helpfulness, patience, and extra effort. Catalina successfully activated a phone and provided a great deal on a tablet, while Lorrie went above and beyond to recover contacts and pictures after a phone was lost. Victoria impressed with her personable, efficient, and respectful service, making customers feel valued and comfortable. The store is known for a friendly, professional atmosphere, with staff providing quick, attentive service that leaves customers highly satisfied. Despite being slightly out of the way, many prefer this location for its exceptional customer service and helpful staff. Overall, this Metro store is regarded as the best in Pensacola for its outstanding service and caring staff.
I stopped by the store I met with the manager Lori very friendly very kind concerned about my needs and also very professional thank you Lori for everything
July 2025
I highly recommend this location. Ms. Lori was wonderful! Super sweet and professional but most of all an honest person. I went to 2 other locations same day before this one and customer service was awful. I left this location super happy and pleased thanks to Ms. Lori. Definitely coming back here always
December 2024
I have to pass a couple of other stores just to be able to come to this location the staff is always friendly and most of them know me by name this is the only Metro store that I use and I have been using this location for multiple years now I want to give a huge shout out to Alexis and Lori
