About U-Haul Moving & Storage of Pensacola-University
U-Haul Moving & Storage of Pensacola-University offers a variety of services for both local and long-distance moves, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. Customers have praised the service, especially for propane, but some have noted issues with the phone system, making it difficult to confirm store hours. Notable employees, such as Sean, Isaiah, Cybreuna, Si, and Jaime, have received positive feedback for their professionalism and helpfulness. Sean was commended for his hitch installation and communication, while Isaiah efficiently handled reservations and provided towing advice. Cybreuna stayed late to ensure a customer felt comfortable with their trailer setup. Si and Jaime were recognized for their outstanding customer service, with Jaime's knowledge and dedication particularly highlighted. Overall, while there are areas for improvement, especially regarding communication, the staff's commitment to customer satisfaction and seamless service stands out at this location.
Mr Kelley was extremely patient with me while I learned how to hook it up! It was a pleasure doing business with him!
February 2026
Incredibly helpful from the moment I pulled in, got assistance finding my storage unit and went above and beyond what I'd expect from them. Best uhaul experience I've had. Thank you kind employees
January 2026
Excellent quick service by friendly, competent people!
