The UPS Store #2927 in Pensacola is known for its friendly and helpful staff, providing a range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Located outside the Pensacola Naval Air Station and Corry Field, the store is locally owned and operated, dedicated to serving the community. Customers frequently praise the staff for their exceptional customer service, describing their experience as wonderful and going above and beyond expectations. Many appreciate the courteous and friendly attitude of the team, especially when handling mail and packages for travelers and those upgrading their sailboats, with staff managing a variety of items from toilets to beds. The new ownership has been well received, with customers noting respectful treatment and assistance, including accommodating service dogs. While most reviews highlight positive experiences, there are occasional concerns about specific incidents, but overall, the store maintains a reputation for good service. Customers value the staff's willingness to assist with package arrivals, shipping, and other services, making the store a reliable and friendly place for community members needing shipping, printing, and mailbox services.
I get 50 copies made of a document every few months and they are super fast and friendly every time!
July 2025
This is hands down the friendliest and quickest ups store in Pensacola!!!! Summer and the others are hard working and attentive as soon as you walk into the establishment. Please understand that this is a rarity in today's hustle bustle world.
May 2025
Very kind and helpful service from Aubrey and her team
