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“From the moment you walk in, you get a “hello”. They’ve taken care of all my packages for the past 8 years. It’s always been a smooth transition! Thank you for the great customer service!”
“Excellent service! I was very impressed with the attention and professionalism. Randol was exceptional, he was patient, knowledgeable, and made sure everything went smoothly. I truly appreciate the great experience and highly recommend their service”
“I love this UPS store! Every employee is always so welcoming. Today, Alex was exceptional in helping me. He gave me a suggestion, so I wouldn’t have to return home. Excellent store!!!!”
“Friendly staff, efficient store for Amazon drop offs. It will under 5mins time for returns if all is in order. This is my preferred store for returns because of how easy and quick the service is. There’s never a line and if there is the staff usually makes sure to move it along quite fast.”
“This review is well over due. I never write reviews. What can I say, Daniel and Tony are awesome. Outstanding customer service from start to finish. They gave me updates on my vehicles arrival and made sure that my car would get delivered safe and sound.
I got the enclosed transportation. If you have the extra money I suggest to get that then the open transportation so there won’t be any damage to your vehicle during transport due to weather and other things during transport. Your car is protected enclosed!!!
I had the pleasure of IM LOGISTICS GROUP INC transporting my vehicle enclosed. What an outstanding transport company, awesome customer service all around, updates when vehicle will be arriving etc. I received my car on 11/10/25. It took 7 days to deliver since the car was coming from CT to CA. I forgot the two people’s name that delivered my car to me but they were nice and awesome individuals. I wouldn’t had any other company deliver my vehicle at all.
The big rig was fitted with all the bells and whistles to transport your vehicle safely. The rig was clean inside out.
What a great experience with DYNAMIC AUTO MOVERS and IM LOGISTICS GROUP INC. I would never go anywhere else with my vehicle transportation needs.
Thank you again for the Outstanding customer service from both companies. I will definitely be back!!! ??⭐️?⭐️?⭐️?⭐️?⭐️?⭐️?”
“Excellent service! Very happy with the shipment I had to do to Dominican Republic. ?? everything arrived quickly and the customer service was outstanding at this DHL office in Miami.”
“This store is a saver!!! I use DHL every day for my business and Bunge corporate account. Having a location close by helps expedite our packages and envelopes to Latin America! Thanks Erick in 226 Almería Ave!”
“They are able to provide a faster service because they're independent!!! Come here if you don't wanna waste time and get shipping and dropping off packages fast!!”
“This was my first time visiting Total Pack and when I walked in I was greeted by Daykiel. He was very polite and professional. He made my shopping a lot easier and comfortable. I would recommend this place to anyone and I will be coming back for more of my shopping supplies!”
“Patrica and Valeria helped me at DHL were absolutely wonderful — so sweet, friendly, and efficient! They made the whole shipping process super easy and fast. I had everything I needed gathered and ready to go in no time. Great customer service like this deserves recognition — thank you both for making my day!”
“They managed an international move extremely efficiently. Very professional and close. Special mention to the Barcelona office and the Miami office. Maidel Díaz was at all times ensuring that the entire process was a success, a great professional. Thank you very much, iContainers team.”
“Supremacy Auto Transport did I wonderful job transporting my Tesla from Washington to Arizona. Excellent communication with owner and driver. Zero issues with car after receiving it. Would highly Recommend!!”
“Wendy and the Janesi are literal heroes. I came in during a full-blown, down-to-the-minute crisis — overnight shipping, last truck already outside, zero margin for error, and the calendar breathing down my neck with Christmas chaos. Any delay would’ve blown the whole thing.
Instead of panic or attitude, I got patience, calm, focus, and flawless teamwork. Wendy and Janesi jumped in, moved fast, stayed kind, and made what felt impossible actually happen. No rushing me, no stress-dumping — just competence and care at the highest level.
I cannot overstate how grateful I am. These women showed up when it mattered most. If promotions, raises, bonuses, PTO, or employee awards exist — give them all of it. This is exactly what excellence looks like under pressure.
Thank you, Wendy. Thank you, Janesi. You saved the day.”
“Went in to ship a few business packages and Ariadna did an amazing job assisting me. I was in/out faster than expected! Definitely will be returning in the future.”
“The Manager, Jimmy, along with his associate, Kevin, and the rest of the team, consistently demonstrate exceptional professionalism. This has resulted in my most favorable experience at a UPS store.”
“Very fast efficient service! I came for fingerprints and they were so friendly and really went the extra mile for me. Highly recommend.I’ll be back for all of my shipping needs for sure!! A+++++++++”
“I had an amazing experience with Joseline at the UPS store. I was having trouble with one of my packages and she took the time to help me through it. She had patience and was very sweet. I love this location because they always resolve my problems very fast.”
“Ramon is an excellent worker, good disposition, polite and very professional, he helped me with a return at USP Store # 3155, the best service I have received from this company so far!”
“Andres is absolutely incredible. He made a highly specific canvas for a space for me, that needed to be exact dimensions, very large with a very shallow depth. I initially didn’t even think it was possible to execute but he came and saw the space and did a perfect job. He is so professional and easy to work with. He then installed the finished artwork in the space and again, came through professionally and perfectly. What a pleasure to work with IArt and Andres. I am looking forward to working with them many more times in the future.”
“My experience with this company has been excellent, I have sent a large number of packages and they have arrived very well and above all the staff who serve them are very attentive and polite ?thank you”
“Excellent, I have already worked with them several times, the last job they did for me was an Apostille document, they did a triangulation between North Carolina, Georgia and Miami and everything lasted 3 days. Grateful and I recommend them”
“I have to give huge compliments to Luis and Jason. They went so far above and beyond to help my sister and myself.
On Friday, I went there to ship a package to my sister, and as things happen, the delivery was having issues. Trying to get through to UPS Corporate was a nightmare, but after I called them, Jason and Luis were all over this and got the issue resolved very very quickly.
That type of customer service is very rarely seen. I know that people are often quick to complain, but in this case, they deserve all the compliments they can get.
Thank you Luis and Jason.”
“My recent experience at this UPS Store location was excellent. The staff was professional, efficient, and very friendly. I was helped quickly and given clear instructions on my shipping options. The employee even offered to tape my box securely without me having to ask. The store was clean, well-organized, and had all the supplies I needed. It made what could have been a stressful errand incredibly smooth. I truly appreciated the attention to detail and great customer service — thank you!”
Open 24 hours
1001 Brickell Bay Dr ste 2700 n-2, Miami
Shipping Centers
“Scheduled to have a vehicle picked up & placed a deposit, the vehicle I was going to purchase had become damaged. I informed Sheldon in excess of 10 days prior to scheduled pickup. Sheldon processed the refund”
“This UPS Store is always so helpful. Raul is very professional and goes above and behind to help. I recommend this store to anyone in the area. A major plus is that there is never any wait… the employees are fast and efficient.”
“I have had an account with MAIL HUB for 4+ years. They are extremely helpful and attentive to all my needs. I spend a great deal of time in Costa Rica, and they have been an invaluable part of my team.”
“Very satisfied and happy with the customer service provided by Daniel, Oreste, and Alex.
They all went above and beyond to help me and it is much appreciated. I literally take the extra drive just to come here because of their excellent customer service. Thanks!”
“The ease of using the UPS store, with multiple locations all over town, is my primary reason for coming here. it is very convenient to use their services for sending packages, returning Amazon purchases. Staff is pleasant and helpful.”
“First time sender, awesome experience with Cynthia and Barie Ann! They made the process super simple and were very hands on with there service. Great and friendly communication as well. Highly recommend!”
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“10/10 customer service. Passed by to drop off a return and print a card for my husband as an anniversary gift, three different employees seemed to be working and all three were extremely polite and efficient. I had never printed images that weren’t pictures and the man attending me was so helpful. He helped me pick a size, paper quality, and even cut the photos for me. Ended up deciding to print one extra item and a young lady attended me that time, she was just as kind. Knew I had to write a review immediately because it’s not often you go somewhere and see excellent customer service. I wish I had gotten their names to include in the review because employees like that deserve the praise!”