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“From the moment you walk in, you get a “hello”. They’ve taken care of all my packages for the past 8 years. It’s always been a smooth transition! Thank you for the great customer service!”
“Excellent service! I was very impressed with the attention and professionalism. Randol was exceptional, he was patient, knowledgeable, and made sure everything went smoothly. I truly appreciate the great experience and highly recommend their service”
“Hands down, best UPS store in Kendall. I have been using this UPS store forever now & the staff is the best. Shout out to Erica, for going out of her way to help me with my return when my baby had just fallen asleep as we arrived. THANK YOU.”
“Shoutout to Ernie for helping me ship a package that looked like it had been packed by a raccoon during a caffeine binge. He didn't judge, asked all the right questions, and got it taken care of quickly. Great service and a great sense of humor. Highly recommend. ◡̈”
“This review is well over due. I never write reviews. What can I say, Daniel and Tony are awesome. Outstanding customer service from start to finish. They gave me updates on my vehicles arrival and made sure that my car would get delivered safe and sound.
I got the enclosed transportation. If you have the extra money I suggest to get that then the open transportation so there won’t be any damage to your vehicle during transport due to weather and other things during transport. Your car is protected enclosed!!!
I had the pleasure of IM LOGISTICS GROUP INC transporting my vehicle enclosed. What an outstanding transport company, awesome customer service all around, updates when vehicle will be arriving etc. I received my car on 11/10/25. It took 7 days to deliver since the car was coming from CT to CA. I forgot the two people’s name that delivered my car to me but they were nice and awesome individuals. I wouldn’t had any other company deliver my vehicle at all.
The big rig was fitted with all the bells and whistles to transport your vehicle safely. The rig was clean inside out.
What a great experience with DYNAMIC AUTO MOVERS and IM LOGISTICS GROUP INC. I would never go anywhere else with my vehicle transportation needs.
Thank you again for the Outstanding customer service from both companies. I will definitely be back!!! ??⭐️?⭐️?⭐️?⭐️?⭐️?⭐️?”
“Excellent service! Very happy with the shipment I had to do to Dominican Republic. ?? everything arrived quickly and the customer service was outstanding at this DHL office in Miami.”
“This store is a saver!!! I use DHL every day for my business and Bunge corporate account. Having a location close by helps expedite our packages and envelopes to Latin America! Thanks Erick in 226 Almería Ave!”
“This place is awesome. JP has great customer service. He went out of his way to help me. I strongly suggest if you have any shipping needs to come here. Thank you JP!”
“This was my first time visiting Total Pack and when I walked in I was greeted by Daykiel. He was very polite and professional. He made my shopping a lot easier and comfortable. I would recommend this place to anyone and I will be coming back for more of my shopping supplies!”
“Patrica and Valeria helped me at DHL were absolutely wonderful — so sweet, friendly, and efficient! They made the whole shipping process super easy and fast. I had everything I needed gathered and ready to go in no time. Great customer service like this deserves recognition — thank you both for making my day!”
“I want to share my experience shining to big boxes from Florida to Madrid, Cristina was amazing and also her team, everyone was so good answering questions and taking the time to explain everything to me, service was algo very good, everything was in good condition and on time, I recommend this company ? %.”
“Supremacy Auto Transport did I wonderful job transporting my Tesla from Washington to Arizona. Excellent communication with owner and driver. Zero issues with car after receiving it. Would highly Recommend!!”
“Wendy and the Janesi are literal heroes. I came in during a full-blown, down-to-the-minute crisis — overnight shipping, last truck already outside, zero margin for error, and the calendar breathing down my neck with Christmas chaos. Any delay would’ve blown the whole thing.
Instead of panic or attitude, I got patience, calm, focus, and flawless teamwork. Wendy and Janesi jumped in, moved fast, stayed kind, and made what felt impossible actually happen. No rushing me, no stress-dumping — just competence and care at the highest level.
I cannot overstate how grateful I am. These women showed up when it mattered most. If promotions, raises, bonuses, PTO, or employee awards exist — give them all of it. This is exactly what excellence looks like under pressure.
Thank you, Wendy. Thank you, Janesi. You saved the day.”
“The manager and his staff are like a friendly, yet professional family. They always recognize loyal customers and treat them accordingly, fostering a sense of familiarity and trust. I won't go anywhere else (I used to be a Fedex fan - not now I have discovered this little gem)!”
“staff were crazy busy but still really nice and efficient/professional.
super convenient kiosk for qr code (like Amazon) returns.
parking was really hard to find. never had an issue with someone checking to see if it was paid for or not though ? .
they have a notary till 7:00 p.m. which is really nice but they charge $10 per signature (free at the bank).”
“Went in to ship a few business packages and Ariadna did an amazing job assisting me. I was in/out faster than expected! Definitely will be returning in the future.”
“Isa just electronically notarized some documents for me in the comfort of my own home very cool fast & easy process such an amazing precessional experience thank you!!”
“Very fast efficient service! I came for fingerprints and they were so friendly and really went the extra mile for me. Highly recommend.I’ll be back for all of my shipping needs for sure!! A+++++++++”
“I had an amazing experience with Joseline at the UPS store. I was having trouble with one of my packages and she took the time to help me through it. She had patience and was very sweet. I love this location because they always resolve my problems very fast.”
“Andres is absolutely incredible. He made a highly specific canvas for a space for me, that needed to be exact dimensions, very large with a very shallow depth. I initially didn’t even think it was possible to execute but he came and saw the space and did a perfect job. He is so professional and easy to work with. He then installed the finished artwork in the space and again, came through professionally and perfectly. What a pleasure to work with IArt and Andres. I am looking forward to working with them many more times in the future.”
“Fast, helpful, efficient staff like Alex who was great! As a Wedding and Event DJ in Miami, South Florida, Key Largo, Islamorada, the Florida Keys, and Southwest Florida, I really appreciate good hospitality, and friendly efficient service. Highly recommend!!”
“My experience with this company has been excellent, I have sent a large number of packages and they have arrived very well and above all the staff who serve them are very attentive and polite ?thank you”
“Never have an issue here. The staff are fast, knowledgeable and if you come in at the right times, NO lines…in & out quickly. I typically box up my parcels & print labels online but the website has become too complicated and time consuming. So I have them print out shipping labels.
***Best times tip: 10-11a…2-3pm.”
Open 24 hours
1001 Brickell Bay Dr ste 2700 n-2, Miami
Shipping Centers
“Scheduled to have a vehicle picked up & placed a deposit, the vehicle I was going to purchase had become damaged. I informed Sheldon in excess of 10 days prior to scheduled pickup. Sheldon processed the refund”
“I went to return an ATT modem and Amy helped me and went above and beyond to let me know that keeping the receipt is very important in case it gets lost. I appreciate it very much.”
“I visited this UPS Store on Ponce de Leon recently, and while the staff was helpful enough to get my task done, the facility itself felt quite old and dirty. The interior could definitely use a deep clean and a modern refresh to match the professional standards of Coral Gables. It was 'okay' for a quick drop-off because the service was functional, but the grime made it a less-than-pleasant environment to wait in. If you just need a fast shipping label, it works, but don't expect a pristine storefront.”
“I have had an account with MAIL HUB for 4+ years. They are extremely helpful and attentive to all my needs. I spend a great deal of time in Costa Rica, and they have been an invaluable part of my team.”
“Great Company, came in and immediately got situated. The process was super smooth and fast. They gave me not only a great price but a great service and the package arrived the exact same way i had it shipped. Thank you Nicaragua Cargo Express”
“When I walked into the store an employee named Helen helped me out. It's rare to come across someone who brings this much warmth and professionalism to their job. Helen’s positive attitude and great customer service truly stood out. She's a wonderful representative for the store, and I'll definitely be coming back thanks to her!”
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“Jessica Ruiz and Kevin are exceptional!! Jessica went far beyond her call of duty to make a project happen!! What an asset to a company!! Teri @ Dr Portuondo’s office”