My bill has gotten to nearly $300/month . I called wow 2 wee I s afo to retire my account and see if I can save any money . I couldn't answer the right verification... pin # ? I got so exasperated I hung up . I called frontier and got internet service for well under $100/month . Television is free and is streamed. $200... read full comment
January 2024
I have had to call them repeatedly for my service. They got it wrong on install. They have been back 3 times. They suck, avoid and go with higher cost Spectrum. Total rink dink service
December 2023
I was sent here by a phone rep who advised me i would be able to speak with someone about the timeline of switching my router, which was not working. When i got there it was simply tubs outside where people could drop off equipment, with no one around. Absolutely not helpful to my cause. Had to call back to wow to get further... read full comment
Although our payment centers will be closed to the public, we will continue to process payments and returned equipment via our on-site payment and equipment drop-boxes.