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“Farhid was literally the best! he answered all my questions and helped me find a quick and easy solution to my internet issue. Even with the store being busy he was friendly and knowledgeable! I will be back !! Thank you so much”
“I had a great experience with this place ! I called 3 places around me when prices to replace the back of my iPhone 13pro max prices where 250-380$ range and this amazing place did it in 2 hours and for 80$ !! Thanks you for a great service ??
Will deff come back if needed !”
“I love Hailey she is the sweetest human being. I loved talking to her and I have never sense such positive energy like her. Hailey thank you so much for my iPhone 16!!”
“I loved buying my new phone in this store, everyone was super friendly and answered all my concerns and the phone and internet change was done quickly. Giuseppe, Cris and Raúl treated me great, I recommend this store 100%”
“I switched from Tmobile to Att wireless. After spending a long time over the phone with att and Tmobile reps. I ended up going into the store and dealt with Denzvel, Shep and the manager Richard, they were fabulous and great to work with. Denzel was a fantastic rep and he took his time with making sure everything was done correctly. Shep and Richard was also fantastic in helping.”
“Second time coming to this location with my elderly father. Great service. Jonathan Ray's took great care of us, he went above and beyond. Best experience I've had in a metro ever. Come see him for all your needs. Even with the line phone set up he was detailed and meticulous. He took his time putting the glass protector on and double checking everything on his account to ensure he had all he needed.”
“Dora was very informative and took time to explain so that I understood everything.
She also tried getting me the best deals.
Great customer service”
“I wanted to take a moment to express my appreciation for Sandra Shatat's assistance yesterday at the AT&T location in Sunrise. I arrived feeling very frustrated and stressed due to a mistake made by an AT&T operator over the phone. Sandra was incredibly efficient, nice, professional, and knowledgeable. She took care of the entire situation, detected the mistake, and corrected it promptly. Her kindness and diligence were greatly appreciated. If everyone worked as hard and diligently as Sandra, I could only imagine how much smoother the process would be.”
“Great customer service, the gentleman that assisted us was very helpful and bonus was he is bilingual which was huge help since my father doesn't speak English. Can remember his ne but he is Hispanic, slim, looks Asian. Keep up the good work young man ??”
“I don't understand why metro have only one girl working all the time always by herself when I go there. She is good with the phones I like going to her whenever I need help”
“I don't really know what this place does but my friend's dad works here and they apparently treat their employees very well. After I get my degree I might try to apply for a job with them if they have an opening avalible.”
“It was such a pleasant experience purchasing a new phone from such helpful individuals.Vicki and Laura took such good care in answering every question, to showing set up and transferring important information from old to new phone. Could not be more satisfied with the 5 star customer service that we received. Thank you again. We will certainly be back thanks to Vicki and Laura, at the #2-202 location, Broward Blvd.”
“Tonight Jason represented the epitome of what excellent customer looks and sounds like. His tone, his attitude, his demeanor was all so welcoming from the moment I walked into the store. He assisted me from start to finish with the information needed to return a recently purchased IPhone 16. Then Jason ensured my IPhone 11 was reactivated and all apps and data restored as needed. Per my request, because I’m not familiar with return policy and procedure, Jason restored the IPhone 16 back to factory status, packaged it and taped it for me. So all I need to do now is print label and take to UPS location for shipping. And while all this was taking place, another young lady working brought me 2 T-Mobile glasses from Tuesday giveaways which was not requested but greatly appreciated. The entire experience at this location was phenomenal after calling the Sam’s Sawgrass location where I purchased the IPhone 16 and going by the T-Mobile location closer to my home at 2600 Broward Blvd and not receiving any useful assistance. A big Thank You goes out to Jason and the management team that runs this location. I will make the drive to this Broward Mall location for all future cell phone needs.”
“I'm a fossil and know zero about technology. Went in with a corrupted phone. Diana took the matter in hand
.I was out in under 10 minutes. Trust me on this. You want Diana.”
“Last week my i phone decided it no longer wanted to work, so I went into T-mobile and the Fountains was the closest to me during that time. I was greeted by Jai and she immediately began to help me out. It turned out to be a 2 day process due to the phone needing to be updated and backed up. ( I found out later, my icloud had been full since 2023). Jai took her time and helped me every step of the way! Jai is patient, professional and very friendly. Literally makes everyone feel super comfortable. Especially when I have no idea anything about technology. Jai deserves 5 stars! She is definitely a SUPERSTAR AND ASSEST TO T-MOBILE! Any future issues will definitely be seeing Jai”
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“Lisa is fabulous. She is an excellent listener and can solve any problem. Not to mention her delightful smile. I will gladly recommend this Verizon office because of Lisa.”