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“Three outstanding visits, two cool upgrades, and one grateful couple. It’s the ultimate when you meet knowledgeable and kind young men who are willing and happy to help. That’s exactly what we encountered with both Dervin and Omar; they make a great team and work well together. They were very patient with my husband & I and provided us with courteous, professional customer service. An excellent experience that made purchasing new phones, and accessories, so much fun. Plus, note this:
I chose to post this review because they truly deserve it and because they did NOT even ask for a review. Very impressive!”
“I want to take a moment to recognize Carla Saa for being absolutely amazing. While some people might have given up on us, she never did. Her determination and dedication went above and beyond every expectation.
Carla helped me and my family secure four new lines, and she didn’t stop until everything was right. She spent three different days working on fixing my account — even on her own personal time when we weren’t there. What truly stood out was that she even came in on her day off just to make sure we were fully taken care of.
It’s individuals like Carla who remind us what true customer service looks like. She’s not just good at her job — she’s committed, patient, and genuinely cares about helping people. Carla is the kind of person who deserves to be retained and promoted, because she represents everything a great company should stand for.
Thanks to her effort and positive attitude, my family and I are proud to take our business to AT&T. We truly appreciate her — we love that woman!”
Open 24 hours
8964 Cleary Blvd, Plantation
Mobile Phones
“I was very pleased with the service that was provided at this phone repair shop! Daniel went above and beyond to assist me. You can tell that he is very experienced! My repair was done fast and it was done right! Thanks again!”
“#1 question 5 very satisfied, #2 question 1 yes, #3 question b answer 5-10 min, 4/4 I am very satisfied with experience with Thomas. Thomas approached me and was more than willing to help and answered all my questions. He helped me make a decision on what Iphone to purchase. Ive always purchased from apple, but this is my first ATT purchase, it is a good option. Please submit these answers for me to each question. I misplaced my glasses and originally answered incorrectly. Here are the corrected answers.”
“The owner at this location was unbelievable kind and helpful! I had broken my phone right before the holidays during a trip in a city I'm not from, and really needed a phone to get around. His patience and willingness to generously help really turned my day around. Thank you again!”
“I switched from Tmobile to Att wireless. After spending a long time over the phone with att and Tmobile reps. I ended up going into the store and dealt with Denzvel, Shep and the manager Richard, they were fabulous and great to work with. Denzel was a fantastic rep and he took his time with making sure everything was done correctly. Shep and Richard was also fantastic in helping.”
“She accept the customers in with a greeting “hey, how are you”. She finds anything we need in an instant. She gives savings tips and say to switch to T-mobile. She greets with a “bye” too. You get a free scarf”
“Jorge is very informative and patient. He helped me transfer my number to a new phone and change my phone plan to one that is more suitable for my needs. 10/10 customer service. Thank you, Jorge.”
“I had a great experience at Metro by T-Mobile thanks to one of their outstanding employees. From the moment I walked in, they were friendly, professional, and extremely helpful. They took the time to explain all my plan options clearly and answered every question I had with patience and honesty.”
“I don't really know what this place does but my friend's dad works here and they apparently treat their employees very well. After I get my degree I might try to apply for a job with them if they have an opening avalible.”
“Tonight Jason represented the epitome of what excellent customer looks and sounds like. His tone, his attitude, his demeanor was all so welcoming from the moment I walked into the store. He assisted me from start to finish with the information needed to return a recently purchased IPhone 16. Then Jason ensured my IPhone 11 was reactivated and all apps and data restored as needed. Per my request, because I’m not familiar with return policy and procedure, Jason restored the IPhone 16 back to factory status, packaged it and taped it for me. So all I need to do now is print label and take to UPS location for shipping. And while all this was taking place, another young lady working brought me 2 T-Mobile glasses from Tuesday giveaways which was not requested but greatly appreciated. The entire experience at this location was phenomenal after calling the Sam’s Sawgrass location where I purchased the IPhone 16 and going by the T-Mobile location closer to my home at 2600 Broward Blvd and not receiving any useful assistance. A big Thank You goes out to Jason and the management team that runs this location. I will make the drive to this Broward Mall location for all future cell phone needs.”
“IIRA, one of the nicest people I ever met, so efficient, so knowledgeable and extremely patient. I have no words to continue complimenting her. Grateful job!!!!
Thank you from the bottom of of my heart?”
“Leon was an expert in costumer service, I witness him deescalating a conflict between customers inside the store, and he proceed in a very respectfull and educated maner,.”
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“From start to finish, I was impressed by sales rep Byron professionalism and customer service. Byron's ability to effectively communicate with customers made it worth the wait to receive excellent service at this location. He is very calm and patient and made the process of upgrading multiple phones easy. Would recommend this location as this was my second visit in 2 .5 years and received top notch service each time.”