Chase Bank is a reliable and customer-focused branch with professional staff who provide helpful and patient service. Customers appreciate the clear explanations of account options and credit cards, and many have been banking there for years. The staff handles difficult situations with professionalism, even when faced with challenging customers. The branch is welcoming and efficient, especially for everyday needs like getting change for a nearby business. While some issues with ATM machines and drive-throughs have been noted, overall, the bank consistently offers good service. Staff members, including tellers and professionals like Moises, are recognized for their positive attitude and dedication, making customers feel confident and well-treated. This branch is known for its fairness, professionalism, and strong customer service, making it a dependable choice for banking needs.
Made it right before 5 PM at 4:59 on the dock and the Manager locked the door. Go inside to make my deposit with the ATM and there’s a sign that it’s not working. This has happened many times with Chase. Not sure what’s going on and if they’re going underbut wow
March 2026
The worst bank to do business with! Employees are so rude and not professional that all. All the tellers should be fired to much attitude people your in the customer service. Shame for Chase Bank
December 2025
No bathrooms available for customers. No even an emergency. 🤑